ERP Systems Analyst

Position Summary

We are seeking a ERP Systems Analyst to support and enhance enterprise processes across Manufacturing, Production Planning, Supply Chain, Warehouse Operations, Logistics, and Distribution. The ideal candidate combines strong manufacturing business knowledge with hands-on ERP configuration, data, reporting, integration, and problem-solving capabilities.

This role will partner with the Engineering, Production, Planning, Purchasing, Warehouse, Logistics, Customer Service, and IT teams to improve end-to-end processes from product configuration and material planning through production, inventory movement, shipping, and customer fulfillment. Experience supporting Engineer-to-Order (ETO), Configure-to-Order (CTO), MRP, DRP, production planning, warehouse operations, and manufacturing ERP systems is highly desirable. Friedman Frontier experience is desirable but not required.

Key Responsibilities

Manufacturing & Product Configuration

• ETO / CTO Processes:Support Engineer-to-Order and Configure-to-Order processes, including configurable products, product rules, customer-specific requirements, and manufacturing readiness.
• Product Structures:Partner with Engineering and Production to support item setup, configurable and multi-level bills of material, routings, work centers, planning parameters, and related master data.
• Production Execution:Support work orders, production reporting, material issue and consumption, completions, inventory movements, and other shop-floor transactions.
• Process Improvement:Analyze manufacturing workflows and identify opportunities to improve automation, system utilization, data accuracy, throughput, and operational control.

Planning & Supply Chain

• MRP / DRP & Replenishment:Configure and support material requirements planning, distribution requirements planning, replenishment, safety stock, lead times, order policies, and planning parameters.
• Production Planning:Support demand-driven and forecast-driven production planning, scheduling, capacity considerations, material availability, and exception management.
• Cross-Functional Planning:Partner with Planning, Purchasing, Production, and Operations to improve inventory levels, material availability, planning accuracy, and service performance.

Warehouse, Logistics & Distribution

• Warehouse Operations:Support receiving, inventory control, picking, staging, transfers, cycle counting, and shipping processes within the ERP environment.
• Logistics & Dispatch:Support dispatch, load planning, carrier coordination, transportation, shipment processing, and delivery visibility.
• Inventory Accuracy:Improve visibility and control across raw materials, work in process, and finished goods; investigate inventory discrepancies and recurring transaction issues.
• Order Fulfillment:Support the integration of production, warehouse, logistics, and customer fulfillment activities to improve on-time and complete delivery performance.

ERP Solutions, Data & Technical Delivery

• Business Process Analysis:Gather requirements, map current and future processes, identify gaps, and translate operational needs into ERP configuration, functional specifications, and solution designs.
• ERP Configuration & Enhancements:Configure, test, document, and support ERP functionality across Manufacturing, Planning, Warehouse, Logistics, and Distribution.
• Reporting & Analytics:Develop and enhance reports, queries, dashboards, and operational KPIs; use SQL and ERP data to analyze issues, validate results, and support business decisions.
• Systems Integrations & Automation:Lead the design, implementation, support, and continuous improvement of ERP integrations and automation solutions, including APIs, EDI, file-based interfaces, and workflow automation; collaborate with business users, developers, vendors, and partners to deliver reliable, scalable solutions.
• Technical Development:Develop or support custom reports, interfaces, scripts, data utilities, and system enhancements; programming or scripting experience with RPG, C#, .NET, PowerShell, Python, or comparable technologies is highly desirable.
• Testing & Deployment:Create test scenarios, coordinate unit and user acceptance testing, validate configuration, data, and integrations, and support controlled deployment and post-implementation stabilization.
• Issue Resolution:Perform root-cause analysis across business process, configuration, data, program, and integration layers and drive issues through sustainable resolution.
• Documentation & Training:Maintain configuration documentation, process flows, SOPs, support materials, and knowledge-transfer documentation; provide user guidance and training as needed.

Qualifications

Qualifications

• Experience:6+ years of techno-functional ERP experience in a manufacturing, distribution, or order-driven environment.
• Manufacturing Expertise:Experience with ETO and/or CTO processes, product configuration, BOMs, routings, work orders, MRP/DRP, production planning, inventory management, and shopfloor or production transactions.
• Warehouse & Logistics Expertise:Experience supporting warehouse, inventory control, shipping, dispatch, transportation, distribution, or order fulfillment processes.
• ERP Platform:Hands-on experience with a manufacturing-focused ERP platform is required. Friedman Frontier is desirable, but comparable manufacturing ERP experience is acceptable.
• Technical Skills:Strong SQL and relational database skills for reporting, analysis, validation, and troubleshooting. Experience with interfaces, EDI, APIs, file-based integrations, automation, or data conversion is strongly preferred.
• Programming / Scripting:Experience with one or more programming or scripting languages, such as RPG, C#, .NET, PowerShell, Python, or comparable technologies, is preferred.
• Delivery Skills:Experience gathering requirements, writing functional specifications, configuring systems, creating test plans, supporting implementations, and resolving production issues.
• Communication:Ability to work effectively with business users, IT teams, vendors, consultants, and leadership and translate between operational requirements and technical solutions.
• Education:Bachelor's degree in Information Systems, Computer Science, Engineering, Supply Chain, Business, or a related field, or equivalent practical experience.

Relevant ERP Experience

Experience with the following manufacturing-oriented ERP platforms is relevant; this list is not exhaustive and platform experience should be evaluated alongside manufacturing-process depth:

• Desirable:Friedman Frontier
• Strong Comparable Backgrounds:SAP, Oracle, Infor, or other manufacturing-focused ERP platforms.

Critical Success Factors

• Manufacturing & Logistics Depth:Understands how product configuration, planning, production, inventory, warehousing, and shipping operate as one connected process.
• Techno-Functional Capability:Can lead business-process discussions while also working directly with configuration, SQL, reports, integrations, testing, and technical teams.
• End-to-End Ownership:Takes responsibility from requirements and solution design through implementation, adoption, and post-deployment stabilization.
• Structured Problem Solving:Uses data and root-cause analysis to resolve complex ERP issues and prevent recurrence.
• Continuous Improvement:Proactively improves process standardization, automation, system usability, data quality, and operational visibility.