Analyst, Payroll

Role Responsibilities
As an Analyst, Payroll in Quezon City, you will build strong relationships both internally and externally, collaborating with cross-functional teams including payroll vendors, Benefits, Human Resources/Knowledge Center, Accounting, employees, and other key business partners. A key responsibility of this role is the accurate and timely preparation, management, and submission of payroll data to external payroll providers. As part of the WU Global Payroll Team, you will be delivering the following responsibilities:

• Manage end-to-end multi-country payroll processing, including transactional payroll data, statutory deductions, expatriate/relocation/severance payments, garnishments, and banking-related payroll disbursements, ensuring accurate and timely employee pay.
• Perform payroll validation, controls, and compliance activities, including auditing payroll registers, reviewing HCM (Workday) data, ensuring statutory compliance (taxes, benefits, pensions, and allowances), and supporting internal and external audit requirements.
• Partner with vendors, stakeholders, and employees to resolve complex payroll queries, communicate corrections, maintain governance standards, and ensure adherence to payroll policies and deadlines.
• Support payroll operations and continuous improvement initiatives through reporting, process documentation, special projects, and independent management of assigned responsibilities with minimal supervision.

Role Requirements

• 3+ years of payroll experience with a Bachelor's degree in Accounting, Finance, Business, or equivalent experience; strong understanding of payroll processes, HCM/Payroll systems, auditing, and basic accounting principles.
• Strong technical and analytical skills, including proficiency in Excel and Word, attention to detail, problem-solving, troubleshooting, workload prioritization, and the ability to manage multiple responsibilities in a fast-paced environment.
• Excellent communication and stakeholder management skills, with the ability to explain complex payroll matters clearly, provide superior customer service, collaborate effectively across teams and locations, and maintain accountability for deliverables.
• Adaptable and continuous learner with experience in multinational environments, flexibility to support peak payroll cycles, commitment to meeting deadlines, and openness to new processes, systems, and legislative changes.

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out tocareers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.