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Professional Services Consultant, Senior

🇦🇺 Australia

ERP

Manufacturing

Consulting

Management

Finance

Machine Learning

Design

Sales

Professional Services Consultant, Senior

from 🇦🇺 Australia

Duties & Responsibilities

  • Lead business process discovery workshops 

  • Document functional requirements and solution designs 

  • Configure Kinetic applications to meet business requirements 

  • Identify and document process gaps, risks, and mitigation strategies 

  • Provide guidance on industry best practices and process improvements 

  • Support data migration strategy, validation, and reconciliation activities 

  • Support issue resolution during implementation and post-go-live stabilization 

  • Manage scope and identify potential change requests 

  • Collaborate with technical consultants on integrations, reports, and customizations 

  • Lead cutover planning and go-live readiness assessments 

  • Interact with members of cross-functional teams 

  • Assist Project Manager in determining project direction, timelines, schedules, and activities 

  • Establish solid working relationships throughout the Epicor and customer organizations 

  • Develop accurate estimates for project tasks and work packages 

  • Deliver assigned project deliverables on time and within budget 

  • Perform training and knowledge-sharing activities with peers 

  • Maintain certifications and knowledge of new and enhanced products 

  • Obtain certifications outside core competency areas 

 

Knowledge, Skills & Abilities

  • Expertise in all core modules of Kinetic 

  • Finance / Sales, Purchasing, Inventory, Manufacturing 

  • Requirements Gathering 

  • Conduct workshops and document business needs 

  • ERP Solution Design 

  • Translate requirements into scalable solutions 

  • Project Delivery Methodologies 

  • Ascend, Signature, Agile, Waterfall 

  • Customer Stakeholder Management 

  • Build credibility with operational and executive stakeholders 

  • Presentation and Facilitation Skills 

  • Deliver workshops, training, including virtual presentations 

  • Data Migration Knowledge 

  • Data cleansing, mapping, validation, reconciliation 

  • Analytical Problem Solving 

  • Root cause analysis and solution recommendation 

  • Commercial Awareness 

  • Understand project scope, budget, and utilization targets 

  • Ability to travel up to 100%.

Qualifications

  • 7+ years applicable manufacturing, supply chain, and/or manufacturing accounting experience, and/or demonstrated success/knowledge 

  • 5+ years of consulting experience preferred 

  • Bachelor's degree preferred or equivalent experience 

  • Ongoing technical certifications to keep up with industry and product changes

#LI-DA1 #REMOTE

About Epicor 

At Epicor,we’re truly a team. Join5,000talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  


Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits 

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. 

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. 

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. 

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. 

  • Inclusive Workplace:Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. 

  • Work-Life Balance:Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. 

  • Global Mobility:Comprehensive support for international relocations and permanent residency processes.  

Equal Opportunities and Accommodations Statement  

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s whowe’re interested in. If you have interest in this or any role- but your experiencedoesn’t match every qualification of the job description,that’s okay- consider applying regardless.  

We are an equal-opportunity employer.  

Recruiter:

Danial Azizi
by @maxrusakovic