ServiceNow Architect

We are seeking an experiencedServiceNow Architect to join our team and drive complex enterprise initiatives within a fast-paced professional services environment. In this role, you will lead architecture and design efforts across large-scale programs, leveraging your deep industry expertise and consulting background to deliver impactful customer solutions while harnessing AI to optimize workflows and inform strategic decisions.

Responsibilities

• Lead architecture and design across large, complex programs
• Drive complex issues through structured analysis and resolution
• Run programs independently within a fast-paced environment
• Relay complex information to diverse audiences, both technical and non-technical
• Leverage AI to optimize workflows, tailor customer solutions and inform strategic decisions
• Collaborate with stakeholders to ensure successful program outcomes

Requirements

• 12+ years of progressive experience as part of a professional services organization, or equivalent education/experience
• Background in management consulting
• Expertise in leading architecture and design for large programs
• Proficiency in enterprise architecture
• Knowledge of cloud application technology
• Industry domain expertise in TMT or SI
• Capability to independently leverage AI for workflow optimization and strategic decision-making
• Creativity and comfort running programs independently in a fast-paced environment
• ServiceNow certifications in aligned workflow(s) or CTA/CMA
• Advanced proficiency in English (B2+/C1)