Senior Business Analyst

We are seeking aSenior Business Analystwith hands-on experience in digital transformation, particularly in eCommerce and CMS environments.

In this role, you will partner with cross-functional teams to deliver projects that foster business growth and digital innovation. The ideal candidate excels at gathering requirements, designing solutions, and ensuring projects are completed efficiently in fast-paced settings.

Responsibilities

• Lead the identification and documentation of business requirements for digital transformation initiatives, focusing on eCommerce and CMS platforms
• Work with stakeholders such as internal teams, clients, and vendors to define business goals and translate them into technical and functional specifications
• Analyze workflows, pinpoint gaps, and design improvements to optimize digital processes, customer experiences, and operational effectiveness
• Collaborate with Solution Architects, developers, UX designers, project managers, and product owners to ensure technology solutions align with business needs
• Review and document existing systems, workflows, and data flows to uncover opportunities for automation or enhancement
• Develop user stories, use cases, and acceptance criteria for projects within Agile or Scrum frameworks
• Contribute to the digital transformation roadmap, emphasizing scalability, performance, and user experience
• Perform risk assessments and communicate the effects of changes to relevant stakeholders
• Organize and facilitate workshops, presentations, and meetings to gather feedback, align objectives, and share progress
• Participate in testing phases to verify that business requirements are met through User Acceptance Testing and Quality Assurance

Requirements

• Minimum of 3 years’ experience as a Business Analyst with a focus on digital transformation projects
• Practical experience with eCommerce platforms such as SAP Commerce, Magento, Shopify, CommerceTools, and CMS tools like Contentful, Contentstack, or WordPress
• Proven ability to lead requirements gathering for complex projects and produce clear, actionable documentation
• Strong knowledge of Agile or Scrum methodologies and experience working in Agile environments
• Advanced skills in data analysis to convert information into business insights
• Proficiency in business process modeling, BPMN, and workflow diagramming
• Excellent communication and stakeholder management skills for effective teamwork and project delivery
• Experience using tools like JIRA, Confluence, Azure DevOps, or similar for project management and collaboration
• Strong problem-solving skills and adaptability in fast-paced environments
• English language proficiency at B2+ level or higher, both written and spoken

Nice to Have

• Bachelor’s or Master’s degree in Business, IT, Computer Science, or a related field for a strong academic foundation