Salesforce Product Owner / Product Manager

We are looking for aSalesforce Product Owner / Product Manager to support business and technology initiatives across Salesforce and related commercial off-the-shelf (COTS) platforms. This role requires hands-on Salesforce experience, product ownership/product management capabilities, client partnership skills, and a consulting mindset.

The ideal candidate combines product thinking, consulting, business ownership, and practical platform understanding.

Responsibilities

• Act as Product Owner / Product Manager for Salesforce and adjacent COTS initiatives
• Partner with client stakeholders and define priorities, roadmap, backlog items, and delivery expectations
• Translate business needs into requirements, user stories, and acceptance criteria
• Own and maintain the product backlog
• Support discovery, planning, demos, releases, and adoption activities
• Collaborate with architects, developers, QA, BAs, and business teams
• Apply practical Salesforce knowledge across configuration, customization, integrations, automation, reporting, and UX
• Evaluate alignment between Salesforce and COTS platforms
• Identify risks, dependencies, and business impacts
• Serve as a trusted client advisor

Requirements

• 5+ years of experience as Product Owner, Product Manager, Business Analyst, Business Systems Analyst, or similar role
• Hands-on expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud
• Proficiency in Salesforce Platform, Flows, and Custom Objects
• Skills in Salesforce Reports, Dashboards, and Configuration
• Familiarity with enterprise platforms and COTS solutions
• Capability to translate business goals into delivery priorities
• Background in Agile methodologies and stakeholder management
• Consulting mindset with strong communication skills
• Proficiency in English at an Upper-Intermediate level (B2) or higher

Nice to Have

• Knowledge of Life Sciences GTM, commercial operations, CRM transformation, and field force effectiveness
• Exposure to Veeva, Trueblue, and IQVIA
• Salesforce certifications
• Understanding of integrations, analytics, consent, and engagement processes