Salesforce Business Solution Architect

We are seeking aLead Salesforce Business Analyst / Business Solution Architect to support Salesforce-based transformation initiatives in regulated industries. The role requires client partnership, consulting, stakeholder management, and solution-shaping skills.

Responsibilities

• Partner with stakeholders to understand business goals and regulatory constraints
• Gather, analyze, document, and validate requirements
• Facilitate workshops and process mapping sessions
• Translate business needs into user stories, specifications, process flows, and documentation
• Analyze processes and Salesforce capabilities for gaps and improvements
• Support solution design and functional architecture across Salesforce and Commercial Off-The-Shelf (COTS) platforms
• Support UAT, validation, training, and change enablement
• Build strong client relationships

Requirements

• 8+ years of experience as a Business Analyst, Salesforce BA, Business Solution Architect, Functional Consultant, or CRM Consultant
• Salesforce/CRM transformation experience
• Understanding of Salesforce capabilities and configuration concepts
• Experience in regulated industries
• Strong requirements elicitation, process analysis, and documentation skills
• Strong consulting and stakeholder management skills
• Ability to connect business processes with Salesforce capabilities
• Ability to shape functional solutions across Salesforce and enterprise platforms
• Ability to define solution options and trade-offs
• Ability to identify dependencies, integrations, and operational impacts
• Advanced English proficiency (C1) with exceptional written and verbal communication skills

Nice to Have

• Life Sciences GTM experience
• Exposure to Veeva, TrueBlue, IQVIA
• Salesforce certifications
• Compliance, audit readiness, privacy, and integration experience