AWS Business Operations Specialist

We are looking for anAWS Business Operations Specialistto become part of our team.

In this role, you will be instrumental in supporting the efficiency and expansion of our AWS-focused business, transforming complex data into meaningful insights that enhance our partner value. You will engage with cross-functional teams to manage various elements of AWS business operations, such as CRM oversight, project coordination, process optimization, and customer interaction.

This is a unique chance to join EPAM’s fast-growing AWS group and make a significant impact on our business outcomes.

Responsibilities

• Review and interpret AWS sales and operational metrics, including oversight of internal CRM platforms and AWS ACE opportunity tracking, as well as monitoring revenue, usage, and forecasting
• Work alongside the Operations team to maintain consistency and accuracy between internal and external data reports
• Spot areas for operational improvement and suggest methods to increase the return on investment for AWS initiatives
• Contribute to the creation of financial summaries and presentations for executive management
• Partner with project teams to ensure AWS opportunities are managed and executed effectively
• Help monitor project schedules, key milestones, and deliverables to confirm objectives are achieved
• Take part in partner and alliance strategy sessions, including resource allocation and risk evaluation
• Identify workflow obstacles and inefficiencies, recommending changes to streamline business processes
• Apply best practices and introduce automation to improve operational workflows

Requirements

• Bachelor’s or Master’s degree in business, finance, information technology, or a related area
• A minimum of 8 years’ experience in the IT sector
• At least 3 years in roles such as lead, manager, owner, architect, or coordinator
• A minimum of 2 years managing teams of 20 or more people
• Experience in at least 5 end-to-end project cycles or in launching a product or major product feature
• Ability to take initiative, organize and analyze data, and turn insights into practical actions
• Proven background in business and partnership operations
• Strong analytical abilities with experience interpreting financial information
• Project management skills, including familiarity with project management software
• Excellent communication and interpersonal skills for working with diverse teams and stakeholders
• Capable of working independently as well as collaboratively within a group
• Strong skills in problem-solving and making informed decisions
• Understanding of cloud security and compliance requirements
• Advanced English language skills, both written and verbal

Nice to Have

• Previous experience in a similar capacity within a System Integrator (SI) or Global System Integrator (GSI) environment
• Experience developing automated self-service reporting and dashboards using business intelligence tools like Looker, Power BI, Tableau, or comparable platforms