IS
Engineering - Project Manager 2
Intelliswift Software Inc
🇺🇸 United States
Hybrid
Manager or above
1 week ago
- Jira
- AI
- Confluence
- Change Management
- Technical Writing
- Agile
1 week ago
Schedule: Fully onsite
Description:
Top skills:
-Jira
-Process Improvement
-Product Road mapping
KEY RESPONSIBILITES/REQUIREMENTS:
Key Responsibilities
● Build and administer Jira projects, boards, workflows, custom fields, and dashboards that support AI enablement initiatives.
● Own the intake process for AI tool requests and enablement work, triaging incoming tickets and routing them to the right owners.
● Track project milestones, dependencies, and risks, escalating blockers before they affect delivery timelines.
● Run recurring project ceremonies such as sprint planning, backlog grooming, and status reviews, and capture clear action items from each.
● Write and maintain documentation in Confluence or an equivalent platform, including runbooks, how-to guides, FAQs, and onboarding material for AI tools.
● Produce reporting for leadership on project status, adoption metrics, and enablement outcomes.
● Work with cross-functional stakeholders to gather requirements and convert them into well-scoped tickets and roadmaps.
● Standardize templates, naming conventions, and documentation practices so knowledge stays findable and current.
● Coordinate training sessions, office hours, and internal communications that support AI adoption.
● Audit and retire stale documentation, keeping the knowledge base accurate as tools and processes change.
● Support change management for new AI tool rollouts, including communication plans and adoption tracking.
Required Skills And Experience
● Hands-on experience administering Jira, including workflow configuration, permissions, automation rules, and dashboard and report building.
● Proven experience coordinating technical projects with distributed, cross-functional teams.
● Strong technical writing skills, with examples of documentation, runbooks, or process guides written for mixed technical and non-technical audiences.
● Working knowledge of Confluence or a comparable knowledge management platform.
● Familiarity with AI and LLM-based tools and the practical questions employees ask when adopting them.
● Comfort with Agile practices such as sprints, backlogs, and estimation, without being dogmatic about any single framework.
● Highly organized and able to manage multiple priorities and meet deadlines in a fast-moving environment.
● Strong communication skills and the ability to convey technical concepts to non-technical stakeholders.
● A solution-oriented approach to problem-solving with an eye for detail and efficiency.
● Bachelor's degree in a related field, or equivalent practical experience.
● Fluency in Korean is a plus.
Engineering - Project Manager 2 · Intelliswift Software Inc