Manager, Sales Operations

Roles & Responsibilities:

Experience Range - 10+ Years

Skills required - Looking for candidates with strong experience in Sales Operations from the Life Sciences, Clinical Trials or IRT industry. 

• Salesforce – periodic review and upkeep of data, ensuring opportunities are updated properly by everyone across the Account/BD organization.
• Monthly forecast coordination across the Account/BD organization. 

• ]Support for Monthly Business Review (MBR) and Monthly Operating Review (MOR) decks every month. 

• Ad hoc analysis on the pipeline report – ongoing. 

• Quarterly commissions coordination with Finance and BD leaders through to finalization. 

• Build effective partnerships with internal teams to facilitate collaboration and communication of relevant, digestible information for Sales and Marketing. 

• Serve as an interface between Product, Operations, Sales, Marketing, and Management on operational and reporting needs. 

• Win/Loss analysis – with particular attention paid to accounts with decreasing win rate, and provision of value-added accounts to the Client Success team for follow-up. 
• Collaborate with BD teams and Marketing to ensure all sales and marketing tools are in effective use.
• Compile an annual report of business analysis, insights, and competitor intel from the previous year for use in annual planning meetings 
• Prioritize and condense key topics, create SWOT/PEST/Porter's analysis when appropriate, and provide recommendations for action.  

Skills required:

• Ability to understand high-level sales strategies and translate them into system and process requirements to ensure execution across the Sales organization 

• Highly independent self-starter who can ramp up quickly and operate effectively with minimal instruction or oversight 

• Hands-on proficiency with Salesforce, including data hygiene and pipeline management 

• Track record of driving change and removing hurdles in fast-growth organizations by working cross-functionally 

• Excellent organizational, planning, and project management skills, with the ability to manage multiple deadline-driven projects 

• Excellent written and oral communication skills required 

• Excellent computer skills, including proficiency with Microsoft Office, Salesforce, Loopio 

• Strong leadership skills and the ability to collaborate effectively with colleagues and vendors at all levels to meet business goals 

• Flexible personality and quick learner who operates with a sense of urgency