Inside Sales Manager

About Emergent

AI app builder that turns your ideas into monetizable software.

Tech description:

Job description:

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.

Since our public launch, we've crossed **$100M in ARR** and grown to **over 10M users across 190+ countries**. We're backed by **Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.**

We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by **repeat founders, Olympiad medalists, IIT & IIM alumni,** and leaders from **Google, Amazon, and Dropbox.**

We're hiring builders who want ownership, speed, and impact at global scale.

**The Role:**
We are hiring an Inside Sales Manager to build, lead, and scale our inside sales function across our B2B customer base. This is a player-coach role where you'll own a team of inside sales executives while staying close to the deals, the pipeline, and the customer. Leads are sourced and handed to your team by the revenue org; your job is to ensure they're worked with discipline, closed with consultative rigor, and grown into multi-year accounts through structured upsell, cross-sell, and renewal motions.

You'll own the team's quota across our paid product tiers and the Trusted Partner Program, building the systems, playbooks, and coaching infrastructure that turn a high-velocity sales team into a predictable revenue engine. You'll design the motion across new business, expansion, and renewals, ensuring every account is worked with rigor from first conversation to multi-year growth. Emergent serves customers across North America, UK, Europe, ANZ, and India, so flexibility on working hours is required to align with active accounts and territory coverage.

**What You'll Do:**

- Lead, coach, and scale a team of inside sales executives, owning hiring, ramp, performance management, and career development
- Own the team's revenue target across new business closure, expansion, and renewals, with clear visibility into pipeline health and forecast accuracy
- Drive consultative selling rigor across the team, ensuring every conversation surfaces use case, technical fit, internal tooling pain, and budget/timeline
- Build and refine the playbook for upsell, cross-sell, and account expansion across paid product tiers and the Trusted Partner Program
- Own renewal strategy and proactively manage account health to reduce churn and grow net revenue retention
- Partner closely with the B2B revenue team on lead handoff, account strategy, territory design, and prioritization
- Run the operating cadence including pipeline reviews, deal inspections, forecast calls, and quarterly business reviews
- Stay close to active deals as a player-coach, jumping into pricing conversations, negotiations, and senior buyer escalations when needed
- Surface objection patterns, pricing feedback, and product signals to GTM leadership to sharpen positioning and playbooks
- Build the systems, processes, and CRM hygiene standards that scale the team from current size to multi-region coverage

**What We're Looking For:**

- 8+ years of experience in inside sales, account management, or full-cycle B2B SaaS sales, with 3+ years in a people management role
- Proven track record of carrying and exceeding team quotas, with demonstrated expansion and upsell wins
- Strong consultative selling instincts paired with the ability to coach others to the same standard
- Experience building and refining sales playbooks, forecasting frameworks, and pipeline hygiene processes
- Excellent spoken and written English communication skills, with the ability to influence at senior buyer and internal leadership levels
- Confidence handling escalations, pricing conversations, and complex negotiations
- Highly organized, with strong forecast accuracy and a structured approach to pipeline management
- Self-motivated, coachable, and resilient in a fast-paced, performance-driven environment
- Flexibility to align working hours with North American, European, and ANZ business hours based on active accounts

**Good to Have:**

- Global selling experience across North America, UK, Europe, ANZ, or other international markets
- Experience in B2B SaaS, developer tools, enterprise software, or AI/ML products
- Experience scaling inside sales teams from early stage to predictable revenue motion
- Experience designing structured upsell and cross-sell programs
- Familiarity with HubSpot or a comparable CRM for pipeline, forecasting, and team performance management

**Benefits and Perks:**

1. Daily Meals: Lunch and Dinner provided
2. Family Insurance: 3 Lakhs worth of coverage for you and your family
3. Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed
4. Flexible Working Hours: Work arrangements that fit your life and commitments

Let's build the future of software together.