Accounts Receivable Specialist

Looking to build your career and design your future? You have come to the right place. 

Summary

The Accounts Receivable Specialist is responsible for the accurate and timely recording of customer transactions, monitoring outstanding balances, and processing cash applications. This role plays a critical part in supporting efficient cash flow and minimizing the aging of customer balances through strong accounts receivable practices. The position collaborates closely with cross-functional teams to address customer inquiries, resolve billing discrepancies, and support ongoing process improvements within the accounts receivable function.

Essential Functions

Accounts Receivable Management: 

• Perform day-to-day accounts receivable activities, including recording customer transactions and researching needs for debit orcredit memos. 

• Monitor and manage customer balances and aging reports. 

• Apply customer payments accurately and promptly to customer accounts, includingtimely reconciliation and resolution of on-account payments.  

InvoiceInquiries and Discrepancies: 

• Respond to inquiries from customers, internal teams, and other stakeholders in a prompt and professional manner. 

• Investigate and resolveinvoicing and paymentdiscrepancies or disputes, coordinating with relevant departments as needed. 

Customer Relations: 

• Collaborate with the billing team to resolve any billing discrepancies and support billing activities.  

• Build andmaintain positive relationships with customers, addressinginvoice-related inquiries courteously and efficiently. 

• Assist customers in resolving issues andfacilitating successful payment collection.

Process Improvement: 

• Identify opportunities to streamlineaccounts receivable reconciliation and cash applicationprocesses and improve efficiency in procedures. 

• Collaborate with team members to propose and implement process enhancements. 

Documentation and Record Keeping: 

• Maintainaccurate and organized billing records and documentation. 

• Record billing-related information inappropriate systems and databases. 

Reporting and Analysis: 

• Prepareaccounts receivable and cash application reports and key performance indicators (KPIs) for management review. 

• Provide insights onaccounts receivable and cash application trends and potential improvements. 

Skills &Qualifications

• High school diploma or equivalent.Associate’s degree or relevant certification in accounting or finance is a plus. 

• 2+ years of experience in accounts receivable,cash applicationsor a related financial role. 

• Strong attention to detail and accuracy inaccounts receivable and cash applicationoperations. 

• Proficiency in usingaccounts receivable and cash applicationsoftware and accounting systems. 

• Excellent communication and interpersonal skills. 

• Ability to work collaboratively with cross-functional teams. 

• Familiarity with financial regulations and compliance requirements related toinvoicing andaccounts receivable. 

Job Competencies

• Basic technology skills, including MS Office Suite

• Strong communication skills, including written communication

• High level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlines

• Ability to take ownership of responsibilities and effectively handle interpersonal relationships with others

Work Environment and Physical Requirements

• Work performed in an office environment

• Ability to sit for an extended period and operate shared office equipment and keyboards

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.