Senior Director Competitive Intelligence & Strategy LillyDirect

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. 

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Lilly is making transformational investments in direct-to-consumer healthcare delivery through LillyDirect and other digital health initiatives. LillyDirect’s mission is to deliver a world-class consumer healthcare experience by transforming how patients access Lilly’s innovative medicines and digital health solutions through an end-to-end consumer health platform.

Position Overview

The Senior Director Competitive Intelligence & Strategy will serve as strategic operating partner to the CFO LillyDirect and the broader LillyDirect leadership team, providing competitive insight, evaluating partnership opportunities across the healthcare ecosystem and providing recommendations to shape LillyDirect’s growth strategy. This role will report to the CFO of LillyDirect.

Key Responsibilities

Competitive Intelligence

• Monitor industry trends in digital health, direct-to-consumer healthcare, and health-tech business models to identify opportunities and risks

• Translate competitive insights into strategic recommendations to LillyDirect leadership team on the implications of competitors' activities and recommend proactive strategies.

• Engage with external industry peer groups and organizations to benchmark best practices for consumer digital health activities and make recommendations to LillyDirect leadership team for best practices implementation.

• Champion efforts to challenge the status quo and drive solutions that help LillyDirect reach its goals

Market Monitoring

• Work with marketing and market research teams to synthesize insights on current and potential customers

• Monitor industry trends and other relevant developments in the direct to patient and consumer digital health industries.

Strategy

• Contribute to the execution of LillyDirect’s overall business strategy, including market expansion and new service offerings.

• Serve as a trusted strategic advisor and operating partner to the LillyDirect leadership team providing strategic perspective on business decisions.

• Lead the annual Strategic Plan exercise for LillyDirect

Partnership Business development opportunities

• Evaluate partnerships across the healthcare ecosystem, including pharmacy partners, telehealth platforms, health systems, payers, and technology providers.

• Evaluate potential acquisitions that can enhance the speed, capabilities and geographic reach of LillyDirect.

Basic Qualifications

• Bachelor's degree

• 10+ years of experience evaluating external market dynamics — such as industry trends or business landscape analysis — gained through strategy consulting, competitive intelligence, corporate strategy, or a comparable external-facing role.

Preferred Qualifications

Prior Experiences

• MBA or equivalent advanced degree

• Competitive intelligence and/or strategy experience within an ecommerce, healthcare technology company, digital health platform, or health-tech startup/scale-up.

• Experience with direct-to-consumer or direct-to-patient business models, including e-commerce, subscription, or marketplace economics.

• Candidates with experience spanning both health-tech and pharma environments are especially valued.

Skills

• External Focus – demonstrate ability to develop external network and engage with external industry peer groups and organizations to benchmark best practices

• Strategic Thinking - demonstrate ability to identify problems and opportunities, develop viable alternative strategies, and recommend a clear, implementable course of action in a rapidly evolving market.

• Speed - work in a fast-paced, ambiguous environment and manage multiple priorities

• Business Partnership - viewed as a trusted strategic advisor and operating partner; able to influence decisions and shape strategy through insight and facts.

• Communication - excellent written and verbal communication skills, with the ability to communicate clearly with internal cross-functional stakeholders and external partners.

• Innovation & Agility - demonstrate a growth mindset; builds systems and processes designed for scale while remaining flexible enough to adapt to a fast-moving health-tech environment.

Additional Information

• Travel Requirement: Up to 10%, primarily domestic travel depending on business need

• Lilly may provide support for or sponsor work authorization or visas for this role for internal applicants only.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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