Assistant General Manager

As anAssistant General Manager (AGM),you’re a hands-on leader who plays a key role in daily operations, team development, and driving results. From overseeing business performance and profitability to leading the hiring, training, and growth of Customer Service Associates,you’ll be at theheart of the store’s success. 

WhatYou’ll Do: 

• Ensure every customer leavessatisfiedby gatheringfeedback,solving problems.andmaintain a smooth and friendlyWawa experience. 

• Execute quality and engaged training for Customer Service Associatesto ensurethey feel confident and capableof meeting Wawa’ safety,quality and operational standards.  

• Support hiring, onboarding, coaching,recognizingand motivating the team toconsistentlyperform their best every day.  

• Coordinate schedules and daily tasks to keepoperations running efficiently. 

• Monitorstore performance—review reports, manageshrink, andidentify opportunities for improvement.  

• Monitor trends and proactivelycollaborate with peers to develop action plans that driveoptimal results.  

Benefits: 

• We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical,dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access toadditional benefit and wellness programs.   

• Eligibility for Wawa Benefits is defined under the terms of the plan(s) 

Qualifications: 

• High School Diploma or GED equivalent 

• Flexible availabilityto work various shifts,includingweekends, and holidays,to meet business needs 

• Proven leadership experience,ideally in food service or retail environments is a plus 

• Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control 

• Ability to implement change and drive results through effective execution 

• Excellent communication, relationship building and interpersonal skills 

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center atasc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.