Property Manager, Multifamily

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 

• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork toensurecompletionto company standards. 

• Track and evaluate advertising, and all client traffic. 

• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel,in order to maximize their engagement and minimize turnover. 

• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. 

• Leadingby example. Instilling,maintaining, and modelingCushman & Wakefield’s mission to be the best national management company. 

• Supervise day-to-day operations ofthe entire on-site team, ensuring that all policies and procedures are being followed. 

• Maintain effective on-site staff through interviewing, hiring, and coachingteam as necessary. 

• Maintain residents' filesin accordance withcompany's standards. 

• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 

• Manage andmaintain all aspects ofoverall community budget and finances. 

• Work with leasing staff to ensure that leasing/marketing goals arebeing met. 

COMPETENCIES:  

• Effective communication and customer service skills 

• Computer literate, including Microsoft Office Suite and internet navigation skills 

• General office, bookkeeping and sales skills and excellent oral and written communication skills 

• Determine leasing opportunitiesof staff and work on goal setting, improving the performance of each staff member. 

• Supervise day-to-day operations ofteam, ensuring that all C&W policies and procedures arefollowed. 

• Work with leasing staff to ensure that leasing/marketing goals arebeing met. 

• Be able to manage a team 

• Perform any other related duties asrequired or assigned. 

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred. 

• Real Estate License preferred. 

IMPORTANT EXPERIENCE  

• 3+ years of Property Management experience 

• 3+ years of Management experience 

WORK ENVIRONMENT 

This joboperates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filingcabinets and fax machines. Regularly required to travel.  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may berequired to travel outside between buildings in varying outdoor weatherconditions. The employee may also be regularlyrequired to remain in a stationary position (sit or stand) for 85% of the time;regularlyoperate office machinery. The employee must be able to travel up to15 % of the time. Travel may vary in frequency and duration. The employee mustdemonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 poundsfrequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHERDUTIES 

This job description is not designed to cover orcontain a comprehensive list of activities,duties or responsibilities that arerequired of the employee. Other duties,responsibilities and activities may change or be assigned at any time with or without notice. 

COMPANY BENEFITS 

• 120 Hours Paid Time Off annually; prorated upon hire 

• 40 Hours Sick Time annually; prorated upon hire 

• 2 Volunteer Days annually to give back to causes important to you and your community 

• 12+ Company Holidays annually 

• Paid Parental Leave to support you and your family 

• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, andearly access to pay, to support your health and wellbeing 

• Company Discounts Program offering savings with many major retailers and service providers 

• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth 

• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.