Automation Support Group Coordinator

Job Description:

Dow Jones is seeking an Automation Support Group Coordinator to act as the central orchestrator for all decentralized automation efforts within the Data Intelligence & AI Governance team. In this role, you will ensure we are building impactful, replicable solutions that accelerate the teams workflows and support the continued development and technical upskilling across the Data Intelligence & AI Governance team.

As the central point of coordination, you will bridge the gap between distributed research desks and the department leadership. You will be responsible for overseeing the governance of decentralized tools - from vetting initial code and maintaining development standards to quantifying business impact and translating technical wins for executive leadership. You will report to the Director, Automation & Reporting.

Key Responsibilities

• Strategic Coordination & Consolidation: Act as the central hub for R&C automation by maintaining a registry of automation solutions. Identify overlapping efforts across different research desks, consolidate them into shared, reusable modules, and chair regular updates to track progress and resolve blockers.
• Governance & Quality Assurance: Manage code reviews and establish robust deployment processes by the associated team members. Implement version control, ensure all distributed tools meet strict "Definition of Done" standards, and conduct regular audits and feedback sessions to set and improve best practices across the wider team.
• Impact Visibility & Reporting: Create and manage tools to quantitatively track impact metrics. Translate these technical wins into compelling business value narratives for the VP, Research Leads, and the wider 500-person department during organized "Demo Days."
• Stakeholder & Matrix Management: Partner closely with Research Managers to protect the dedicated technical time of distributed team members, provide technical performance feedback, and navigate priority conflicts across a fast-paced matrix environment.

 

Qualifications

• Essential Experience: Proven project leadership with the ability to coordinate across multiple stakeholders, manage matrix structures, and drive complex technical initiatives from conception to completion.
• Technical Proficiency: Experience in code review practices, SQL optimization, and enforcing software development quality standards. Detail-oriented with a strict focus on assuring accuracy in automated data processes.
• Delivery & Communication: Agile mindset with a track record of successful delivery. Exceptional communication skills, with a demonstrated ability to translate dense technical information into clear, actionable insights for both engineering teams and non-technical executives.
• Preferred Skills: Experience in architectural oversight, requirements gathering, and creating reusable technical modules or ETL pipelines. Proficiency in data visualization for building impact-tracking dashboards. Previous experience mentoring technical staff.

Our Benefits

• Comprehensive Healthcare Plans for you and your family (paid by Dow Jones)

• Generous Time Off (30 days of holidays/year)

• Possibility to work remotely for 3 months/year (desplazamiento program) or one week of remote work per quarter

• Meal benefit with Pluxee (171€/month)

• Retirement Plans (Dow Jones will pay 2% of a members Pensionable Salary and match employee contribution up to a maximum of 3 %).

• Comprehensive Insurance Plans

• Well-being Resources (200 USD allowance per quarter, Classpass, etc.)

• Family Care Benefits & Caregiving Support

• Subscription Discounts

• Employee Referral Program

#LI-hybrid

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area:

Dow Jones - Data & AI

Job Category:

Software Product Engineering

Union Status:

Non-Union role

 

Base Pay Range: €35,000 - €45,000

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.