Manager, Employee Relations

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

The Manager, Employee Relations (“ER”) is responsible for the implementation of a cohesive ER program. This individual will support the development of the key strategy to create a singular-intake point for ER matters across all business units; TUSA, Supply Chain and WRC team members. They will ensure consistent collection and retention of all ER investigation documentation in a centralized platform.

This role will also play a key role in the support, guidance, and development of Specialist, Employee Relations team members.

Main Responsibilities

Program Development

• Work with key HR and COE stakeholders to build and design the ER COE that will support a singular-intake point for TUSA, SC, and WRC team members​
• Partner with internal and external HR teams to develop and implement employee relations best practices and programs​
• Pilot ER program in designated marketplace areas; gather feedback, review, and revise as needed.

Proactive & Strategic Support – Pilot Rollout

• Proactively support business to drive ER KPIs and SLAs for HRBPs/client areas​
• Review investigation summaries, exit survey information, engagement surveys, employee feedback, etc. to drive positive outcomes through program/policy recommendations ​
• Partner with Legal to proactively review and share labor laws, policies, and train HR processes for Domino’s to mitigate risk and drive the employee experience​
• Provide data/reporting on case documents and trending concerns based on overall themes of investigations
• Participate in the development of people-centric policies that impact performance management outcomes
• Partner with HRG/HRBPs to provide recommendations based on legislation, policies, and consistent practices across all business units

General Team Member and Administrative Support (Reactive/Tactical) ​– Pilot Rollout

• Primary point of contact for TM concerns (particularly related to legal, risk management, safety, etc) within a SC Center​
• Own the investigation process (statement gathering, conversation logistics, compiling recommendation, disciplinary process, etc.) for all employee relations concerns​
• SME on labor laws/policies to ensure compliance through investigation process with all required legislation, etc. 

• Minimum 5 years’ in HR - HRBP function, with extensive experience in Employee Relations Investigations. Experience in manufacturing, retail, restaurant, or hospitality.
• SHRM, PHR or CHRP designation preferred.
• Advanced skills in MS office applications and high aptitude for software comprehension.
• Demonstrated ability to interpret local, State, Provincial and Federal employment laws and legislation.
• Excellent interpersonal skills, organizational abilities, and cross-functional project management.
• Previous leadership experience preferred with drive for further leadership growth opportunities.
• Solid problem-solving, negotiation & influencing skills.
• Ability to create a sustainable strategy for managing complex employee relations investigations.

Benefits:
•    Paid Holidays and Vacation   
•    Medical, Dental & Vision benefits that start on the first day of employment
•    No-cost mental health support for employee and dependents
•    Childcare tuition discounts
•    No-cost fitness, nutrition, and wellness programs 
•    Fertility benefits
•    Adoption assistance
•    401k matching contributions   
•    15% off the purchase price of stock   
•    Company bonus   
 

All your information will be kept confidential according to EEO guidelines.