CO
Director - Pediatric Homecare
Care Options for Kids
🇺🇸 United States
Manager or above
2 months ago
- Microsoft Word
- Outlook
- Excel
- EMR
- Health insurance
2 months ago
Reports To: Business Operations Area Director
Education and Experience Job Qualifications:
- Preferred Bachelors degree in business, health care administration, or related field, or a minimum five year’s of relevant professional experience.
- Intermediate competency with computers and other technology that are utilized to conduct job functions including Microsoft Word, Outlook and Excel.
- Ability to think independently with outcome
- Create and implement marketing plan and strategy with clear goals.
- Monitor and evaluate effectiveness of marketing efforts through analysis of activity and referrals.
- Adjust plan, as needed, to maximize ROI of marketing resources.
- Conduct market research including competitive and demographic analyses.
- Identify new and existing top accounts and forge strong business relationships.
- Maintain high level of communication with office staff to stay aware of new and potential referral sources.
- Present multiple service lines to accounts as appropriate.
- Maximize payer relationships in your market by cultivating relationships with health plan Case Managers for existing clients and new referrals through thorough communication, follow up, and customer service.
- Participate in and/or plan networking and/or community events to gain exposure in community.
- Grow the assigned area in client census, service hours, revenue and geographical territory.
- Establish relationships with local children’s hospitals and their case management/ discharge planning departments to become a referral partner for children being discharged that are in need of home health services.
- Meet with potential clients and sell the benefits of our services, our core values and how Care Options for Kids is different in the care we provide.
- Create and implement a recruiting plan for caregivers in conjunction with assigned Recruiter including leveraging local nursing schools/programs.
- Ensure any authorizations for service are current and adhered to.
- Monitor accounts receivable in conjunction with corporate billing department to minimize write-offs.
- Maintain a high level of client satisfaction by making goodwill calls, routine in-person home visits, ensuring adequate number of caregivers, etc.
- Maintain a high level of caregiver satisfaction by making goodwill calls, routine in person visits, appropriately matching caregivers within their preferences, etc.
- Manage office to budgeted performance expectations
- Participate in budgeting or annual planning activities as requested.
- Be available during office hours for survey and after hours for issues that arise.
- Submit all requested reports, action plans, etc. timely to management as requested.
- Assist with administrative duties such as answering phones, ordering supplies, etc. as needed.
- Ensure adherence to and compliance with all applicable laws, regulations, accreditation standards and policies and procedures of the organization.
- Investigate and resolve all client and caregiver complaints timely.
- Oversee Plans of Action, Plans of Correction or Quality Improvement activities as needed.
- Orient new hires to EMR system and review employee handbook to outline expectations
- Ensure the new hire is successful placed with a client, and followed up with to confirm the match is well suited for both the client and nurse
- Proven ability to work independently.
- Ability to organize and facilitate collaboration with internal and external stakeholders.
- Must be able to solve complex problems and work effectively under time pressure and/or deadlines.
- Must possess strong organizational and interpersonal skills.
- Ability to read, write, and communicate in English.
- Ability for light to moderate physical exertion regularly, such as lifting, bending, pushing, pulling, stopping, kneeling, and reaching.
- Ability to lift and carry up to 30 pounds, such as books, papers, files, medical office supplies often.
- Ability to sit or stand for long periods of time in the work area.
- Ability to look at, and work on, a computer for long periods of time.
- Ability to work on site, in a designated office, during business hours from 8:00am-4:30pm with one unpaid 30-minute break.
- Ability to transport oneself to and from multiple work sites several times a week.
- Ability to make and answer phone calls for long periods of time.
- Embody the Care Options For Kids promise of providing high quality pediatric care to help children and families live their best lives.
- Treat and communicate with clients, families, co-workers, referral sources and caregivers with courtesy, respect, and consideration.
- Maintain confidentiality of all clients, caregivers, and business information.
- Comply with all applicable laws, regulations, policies, procedures, and guidelines.
- Conserve resources by using equipment and supplies as necessary to perform job duties.
- Report to work as assigned or scheduled timely. Follow procedures for notification of absence or time-off requests.
- Maintain professional/technical competency and proficiency of job responsibilities by attending and participating in meetings, conferences and education programs as requested.
- Perform all job responsibilities with a friendly, positive, and team-oriented attitude.
- Day shift
- Monday to Friday
- Bachelor's (Preferred)
- Relevant professional: 5 years (Required)
- Microsoft Word, Outlook and Excel: 3 years (Preferred)
- Home Health: 3 years (Preferred)
Pay: $80,000.00 - $95,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Director - Pediatric Homecare · Care Options for Kids