Director Of Residential - Bergen County

Director of Residential Services for Bergen County, NJ

Job Summary:
The Director of Residential Services oversees the development, implementation, and quality of residential programs. This role ensures effective daily operations, maintains program compliance, supervises staff, and supports client-centered services. The Director also manages intake processes, staffing coverage, occupancy levels, and regulatory adherence while promoting staff development and agency goals.

Key Responsibilities:

• Lead and manage residential program operations and assigned staff
• Ensure adequate staffing coverage and maintain target occupancy levels
• Participate in intake assessments and admissions processes
• Monitor program compliance with federal/state regulations and agency policies
• Serve as program administrator to ensure effective daily operations
• Support staff training, supervision, and professional development
• Collaborate with licensing and regulatory agencies during inspections
• Report incidents in accordance with Division Circular #14 and agency policies
• Promote a culture aligned with EIHAB’s mission, values, and quality standards
• Perform additional duties as needed

Qualifications

Qualifications:

• Education & Experience:
  • Master’s degree + 2 years’ administrative experience in behavioral health, OR
  • Bachelor’s degree + 4 years’ administrative experience (including 2 years supervisory)
• Licensure:
  • Valid New Jersey driver’s license with a clean driving record (minimum 3 years)
• Skills & Knowledge:
  • Strong communication and documentation skills
  • Familiarity with behavioral healthcare practices, especially with individuals with developmental disabilities
  • Basic computer proficiency (Microsoft Word, Excel)
  • Ability to manage multiple priorities and meet deadlines

Physical Requirements:

• Ability to complete and implement Crisis Management Training
• Sit, stand, and move throughout the workday; lift up to 25 lbs
• Perform administrative and communication tasks (writing, phone, email)
• Work in close proximity with individuals and teams

Additional Requirements:

• Must be at least 21 years’ old
• Complete required training within 90 days (Medication Administration, CPR/First Aid, abuse prevention, etc.)
• Maintain required certifications and health clearances
• Pass background check and registry screenings
• Comply with HIPAA, Danielle’s Law, and agency emergency procedures

Work Environment:
This role involves both administrative and direct program oversight in a team-oriented environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.