IL
Digital Transportation
ICONMA, LLC
🇺🇸 United States
Remote
2 weeks ago
$21.69 – $24.40 / hour
- SAP
- Excel
- PowerPoint
2 weeks ago
Responsibilities:
- Collect parcel proof of deliveries (PODs) from carrier base external systems and submit via Guest Services internal systems
- Submit guest requested Address Reroutes to carrier base
- Track escalated POD submissions and address reroute requests via internal database
- Assist Guest Services with escalated parcel transportation issues as necessary
- Communicate delivery information to carriers as requested to successfully ensure delivery
- Manage shipment exceptions, shipment prioritization and expedited shipments. When necessary, assist in tracking shipments and manage daily exceptions to ensure desired service results
- Other duties as assigned
Requirements:
- Minimum 1 years of experience working with a Logistics/Distribution/Supply Chain environment preferred
- Working knowledge of SAP.
- Must be comfortable learning new software.
- Strong analytical skills required
- Previous experience managing vendors/carriers preferred
- Experience in process improvement and best practices preferred.
- Must be self-motivated.
- Strong organization and follow up skills
- Strong communication skills, both written and verbal
- Able to evaluate situations and make informed decisions
- Able to perform multiple tasks at the same time
- Microsoft Office proficiency required, advanced Excel and PowerPoint skills preferred
- Able to talk to vendors, carriers and DC’s on the telephone
- Able to maintain a professional image both in person, on the phone and in writing
- Flexibility in daily task assignments as assigned
- Typical office environment
- Frequent telephone and desktop computer usage
- Collect parcel proof of deliveries (PODs) from carrier base external systems and submit via Guest Services internal systems- Required
- Submit guest requested Address Reroutes to carrier base - Required
- Track escalated POD submissions and address reroute requests via internal database -Required
- Assist Guest Services with escalated parcel transportation issues as necessary- Required
- Manage shipment exceptions, shipment prioritization and expedited shipments. When necessary, assist in tracking shipments and manage daily exception- Required
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Digital Transportation · ICONMA, LLC