DevOps Engineer: II (Intermediate) - NA

he platform is mature and operational. Your primary focus will be maintaining reliability, performing upgrades, managing compliance, and improving automation. You will provide US timezone coverage alongside existing team members, ensuring round-the-clock operational resilience for this critical platform.



What You'll Do

Operate and maintain production and pre-production GitLab environments
Perform GitLab version upgrades through the Stage-to-Production pipeline
Execute system patching, vulnerability remediation, and compliance tasks
Manage GitLab Shared Runner infrastructure
Manage GitLab Geo replication across primary and secondary sites
Conduct and maintain disaster recovery exercises and documentation
Automate secret rotation via Ansible Automation Platform (AAP)
Maintain and improve Infrastructure as Code (Ansible/Terraform + GitLab CI)
Handle SNOW tickets — access requests, pipeline issues, configuration changes
Monitor service health using Prometheus, Grafana, and Datadog
Participate in on-call rotation with peer engineers
Create and maintain runbooks, documentation, and post-incident reviews


Required Qualifications

4+ years of experience in Platform Engineering, DevOps, or production platform operations
Strong GitLab administration experience — installation, configuration, upgrades, Geo replication, backup/restore at scale
Linux systems administration (RHEL/CentOS)
Infrastructure as Code proficiency — Ansible, Terraform, and CI/CD pipelines
Monitoring and observability experience — Prometheus, Grafana, or equivalent
Containerization and orchestration — Docker/Podman and Kubernetes/OpenShift
Incident management experience — on-call, incident response, root cause analysis
Networking fundamentals — DNS, load balancing, VPN, firewall rules
Strong documentation skills


Preferred Qualifications

GitLab Geo replication operations and troubleshooting
Enterprise compliance frameworks (SOC2, ISO 27001, or equivalent; CLIENT ESS/PIA/SIA a plus)
IAM integration (SSO/SAML, LDAP)
High-availability architecture design and operations
CLIENT or IBM enterprise environment experience
Datadog monitoring platform
AWS infrastructure operations


Key Stakeholders

ALM/DEP — Platform ownership, priority alignment
InfoSec — SOC monitoring, incident response, vulnerability remediation
IT-IAM — User provisioning, SSO integration
Engineering teams — Thousands of users relying on platform availability
PCO/Ops — Infrastructure, networking, AWS account management


Platform State

GitLab 10k reference architecture with high availability
Geo replication across multiple AWS regions
Automated deployment via Ansible/Terraform + GitLab CI
Monitoring: Prometheus + Grafana + Datadog
C1 Mission-Critical service


This Role Is NOT

A build-from-scratch project — the infrastructure is mature and well-documented
A pure development role — this is infrastructure operations
A solo position — you join an existing team of engineers
A user support role — you manage the platform, not individual project workflows


Interview Process

TA Screen — Recruiter conversation, logistics, and fit
Manager Interview — Motivation, expectations, team fit, and competency evaluation
Technical Interview (1–1.5h) — Deep dive into relevant technical skills with scenario-based questions


Competencies Evaluated

Motivation — What drives you? What do you expect from this role?
RH Multiplier — How do you share knowledge and lift others?
Influence — How do you drive alignment across teams?

EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”