Senior Principal Software Engineer - (Modernization, Automation & AI)

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Senior ServiceNow Developer (Modernization, Automation & AI)

Be a part of a team that’s ensuring Dell Technologies' product integrity and customer satisfaction. Our IT Software Engineer team turns business requirements into technology solutions by designing, coding and testing/debugging applications, as well as documenting procedures for use and constantly seeking quality improvements.

Join us to do the best work of your career and make a profound social impact as aSenior ServiceNow Developer on ourSoftware Engineer-IT team inRound Rock, Texas.

What you’ll achieve:

As aSenior ServiceNow Developer, you will lead high-impact initiatives, owning end-to-end architecture and guiding complex integration strategies. You will prototype solutions, validate patterns, and ensure non-functional requirements are met at scale.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 12+ years of enterprise software engineering experience, including at least 7+ years of hands-on ServiceNow platform development and architecture experience
• Proven experience modernizing ServiceNow platforms, including migrating Global Applications to Scoped Applications and converting Legacy Workflows to Flow Designer
• Strong expertise in App Engine, Flow Designer, IntegrationHub, ServiceNow Studio, UI Builder, Workspace development, and JavaScript/ServiceNow scripting
• Hands-on experience designing and implementing enterprise integrations using REST APIs, MID Server, Import Sets, and IntegrationHub
• Deep understanding of AI-assisted development (Now Assist, Build Agent), upgrade-safe development practices, platform governance, and ServiceNow engineering best practices

Desirable Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent experience.
• ServiceNow CSA, CAD, and relevant CIS certifications, with experience in large-scale ServiceNow modernization, ATF/CI/CD/Git/DevOps practices, ITSM/ITOM/ITAM/SPM/HRSD/CSM/SecOps implementations, and driving AI-assisted development adoption