Rider Payments Specialist

efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We’re looking for aRider Payments Specialistbased inAthens, Greece to manage rider payments and wallet systems forfoody's riders in Cyprus, ensuring accuracy and timeliness in all financial transactions. 

What you will do:

• Design, analyze, and optimize rider compensation strategies.

• Maintain seamless payment operations, handling transactions with accuracy.

• Collaborate with leadership to design and roll out strategic initiatives aimed at improving logistics performance and rider experience

• Continuously evaluate the financial impact of payments models, ensuring they align with broader business goals. 

• Generate regular reports to make sure everything adds up, from rider earnings to payment schedules.

• Keep an eye out for ways to make the payment process faster, smoother, and more efficient.

• You’re comfortable working with numbers and can handle payments

• Attention to detail

• When an issue comes up, you’re quick to dive in and serve up a solution, making sure our riders stay happy

• Organized & Efficient. You keep things running, prioritizing tasks and managing your time wisely

• Fluent in English & Greek

• Strong communication skills

• Always ready to collaborate and share ideas

• Tech-savvy, with experience using spreadsheets, payment tools, or CRM systems
   

  Nice to Have:

• Experience in tools like SQL and data visualization platforms

• Experience with payments, accounting, or financial operations is a plus

• Knowledge of financial regulations or payment systems

• We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰

• We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!

• We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe! 🍎

• We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.

• We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!

• Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!

• If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!

• We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎

• Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼

Life @efood:

At efood, no day is the same as the day before!
 

At efood, we constantly have chances to raise the bar improving, innovating, and challenging ourselves to grow! 🏔️
We take ownership of what we do, embracing challenges, and making things happen! ✔️
We move with pace to deliver value fast, which keeps us ahead, always balancing speed with quality! 🚀
We stay humble ❤️ as we grow and dive deep🔍 in situations, asking questions & exploring beyond the surface to get the best solutions!
We bring good vibes by lifting each other up, focusing on what’s possible, and being the kind of teammate everyone wants on their side! 🙏

We’re a fast-growing, dynamic team where every efooder has the opportunity to shine, grow, and be part of something exciting.

Hungry enough to join us?

At efood, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principleshere.

efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.