DC support crew :- Santa Clara, CA

Echo IT Solutions, Inc

🇺🇸 United States

On-site

11 months ago

Shopify Liquid
triage

11 months ago

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We are seeking a remote contractor crew to support ongoingoperations, maintenance, and troubleshootingof systems post-installation. This role involves hands-on hardware support, remote diagnostics, and coordination with facilities teams for power and liquid cooling requirements. The crew must be responsive to urgent and weekend needs and capable of scaling based on demand.

Key Responsibilities:

Remotely support hardware installation, device bring-up, rack stacking, IP configuration, and diagnostics
Perform remote triage and troubleshooting of system issues
Coordinate with facilities teams for power and liquid cooling (no direct facilities work)
Support prototype systems and data center operations
Ensure continuity in crew leadership and effective knowledge transfer
Provide scalable support for urgent and weekend tasks as required

Required Experience:

Experience indata center operations,prototype hardware environments, andliquid cooling systems
Strong skills in remote diagnostics and troubleshooting
Ability to collaborate effectively with cross-functional teams
Flexibility to supportweekend and short-notice tasks
Familiarity with operational standards and protocols

DC support crew :- Santa Clara, CA · Echo IT Solutions, Inc

Auto apply with Likeremote