
Valet Supervisor - Toyota Boston
Asbury Automotive Group
🇺🇸 United States
On-site
1 month ago
$25 – $30
- Pension
1 month ago
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
- Lead and supervise the valet team while maintaining exceptional customer-service standards.
- Personally welcome customers and create a warm, professional first impression.
- Greet guests by name whenever possible and anticipate their needs.
- Coordinate vehicle arrivals, departures, parking, and retrieval efficiently and safely.
- Ensure every customer’s vehicle is treated with the highest level of care.
- Assist customers with directions, dealership amenities, appointments, and general questions.
- Partner closely with the Service, Sales, and Management teams to create a seamless customer experience.
- Monitor customer flow and proactively address potential delays or service issues.
- Resolve customer concerns with professionalism, urgency, and a solutions-oriented approach.
- Train and coach valet team members on hospitality, communication, appearance, safety, and service standards.
- Maintain a clean, organized, professional, and welcoming valet area.
- Serve as a visible leader who sets the tone for exceptional hospitality throughout the dealership.
- Warm, personable, and genuinely service-oriented.
- Professional and polished in appearance and communication.
- Comfortable interacting with a wide variety of customers.
- Naturally proactive—you see what needs to be done before being asked.
- Calm and composed in a busy, fast-paced environment.
- A strong communicator and team leader.
- Detail-oriented and committed to doing things the right way.
- Comfortable handling customer concerns and finding solutions.
- Experienced in valet, hospitality, hotels, restaurants, luxury service, automotive, or another high-touch customer-service environment.
Valet Supervisor - Toyota Boston · Asbury Automotive Group