Conversion & Client Relations Representative (Greek)

David Kennedy Recruitment is working with a leading financial services company who are looking to recruit a Greek speaking Conversion & Client Relations Representative for their Limassol office.

Position: Client Relations Officer

Location: Limassol, Cyprus

Employment type: Full-time

Work model: hybrid after training period (4 days office, 1 day home)

Remuneration: Base salary + commissions. 

DUTIES AND RESPONSIBILITIES:

• Contact prospective and existing clients through outbound communication

• Guide clients through account opening, verification, funding, and onboarding processes

• Manage the full conversion cycle from lead qualification to first deposit

• Build and maintain strong long-term relationships with clients

• Support client retention initiatives and identify opportunities to increase client engagement

• Provide accurate information regarding products, services, and market offerings

• Understand client needs and recommend suitable solutions

• Deliver exceptional client service and ensure a positive customer experience

• Maintain accurate records of all client interactions within CRM systems

• Work closely with internal departments to ensure seamless client support

• Contribute to the development and growth of the Greek market

• Meet individual performance and conversion targets.

REQUIREMENTS:

• Native / fluent in Greek and both written and verbal. Good command in English (at least B2 level)

• Previous experience within Conversion, Retention, Client Relations, Account Management, or similar client-facing roles

• Experience within financial services, brokerage, fintech, online trading, or related industries

• Good understanding of financial markets and investment products

• Strong communication, negotiation, and relationship-building skills

• Commercial mindset with the ability to identify business opportunities

• Self-motivated and comfortable working independently

• Ability to manage multiple priorities in a fast-paced environment

• Experience using CRM systems; Salesforce experience is considered an advantage

• Knowledge of the Greek retail trading market is considered a strong advantage.

BENEFITS:

• Competitive salary package based on experience and qualifications

• Performance-based bonus scheme

• Private medical insurance

• Provident Fund participation

• Contribution towards commuting expenses

• Professional training and development opportunities

• Sports activities and wellbeing initiatives

• Team events and company-sponsored activities

• Opportunity to play a key role in building and growing a new market

• And much more!!!