Sr Accounts Payable Representative (1-year fixed-term)

Work Schedule

Environmental Conditions

Job Description

ThermoFisherScientificInc. isthe worldleaderin serving science, withannualrevenue exceeding $40 billion. OurMissionistoenable ourcustomerstomake the world healthier, cleanerand safer. Whetherourcustomers areacceleratinglifesciencesresearch,solvingcomplexanalyticalchallenges,improvingpatientdiagnosticsand therapiesorincreasing productivityin theirlaboratories,weareheretosupportthem.Ourglobal teamof more than 100,000colleagues delivers an unrivalled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, pleasevisitwww.thermofisher.com. 

POSITIONOVERVIEW: 

The Customer Service and Troubleshooting functions are part of Global Business Services – Procure to Payment (P2P). This position is responsible for resolving all assigned incoming cases quickly and accurately, demonstrating knowledge of the end-to-end process with extreme focus on customer service, issue resolution to create a great end user experience. 

This position involves operational activities and execution in routine systems and/or processes. It may require specialized training but does not require an advanced level of independent work, judgment, and/or decision-making. 

The representative performs basic analysis in accounting, finance, procurement, and customer service. They apply their knowledge to synthesize information and draw conclusions based on the requested requirements.

MAJORAREASOFRESPONSIBILITY: 

• Process and troubleshoot invoices accurately and efficiently throughout the month utilizing different ERPsand systems. 

• Pro-actively chasing outstanding actions to ensure invoices are processed and paid on time. 

• Research and resolve supplier disputes and issues. Resolution to include root cause analysis and proactive steps to mitigate future issues. 

• Provides customer service, answering and resolving questions, as well as customer problems; directs different cases to the department or person in charge for correct resolution; Educates internal and external customers on policies and procedures as appropriate; prepares and provides data for clients; retrieves and requests additional documentation when required. 

• Adhere to contractual payment terms to ensure the smooth operation of the business while maximizing cash flow. 

• Ensures that documents are processed, in accordance with policies and procedures; maintains data tracking logs for metrics, production and compliance reporting; validation of accuracy ofsupporting documentation used in exceptions; allocates income or expenses when processing documents; validation and recording of transactions in subsidiary books; enters journal entries; compares data from various sources with recorded transactions for processing; identification of items (e.g., documents, claims, receipts) to escalate; and verify customer information (e.g. name, supplier number) in systems. 

• Contributes to quality control by reviewing documentation for accuracy and compliance with policies and procedures, adheres to legal and regulatory requirements to ensure compliance; Notifies management of quality issues or concerns by identifying data trends and system and process issues, and communicating to stakeholders; shares process improvement suggestions; and performs quality controls on processed documents. 

• Completes assigned work and priorities using policies, data, and resources; collaborating with managers, co-workers, internal clients, and others involved in the processes. 

• Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans; using the open-door policy; and applies them in the execution of processes. 

• Maintains involvement and communication through telephone, email, chat, or any other means with internal and external clients involved in the processes. 

• Identifies opportunities for optimization and continuous improvement of processes related to the department, to establish new strategies and apply best practices. 

• Provides support and makes any other request that is required by the company's needs. 

REQUIREDEDUCATION/EXPERIENCE: 

• Professional Technician or university high school student in Accounting, Finance or Business Administration. 

• 3+ years of experience in Accounts Payable, Procurement or Customer Service. 

• Shared Service Centers experience is desirable. 

• Confident knowledge of MS tools (Outlook, Excel) 

• Ability to multitask and follow (frequently changing) priorities 

• Team person attitude, quick learner, flexibility and high adaptability to change 

• Positive approach and a "can-do" attitude 

Nice to have: 

• Process Improvement/Process Standardization/Process Automation experience 

REQUIRED SKILLS: 

• Proficiency in English: B2+ English Level. 

• Desirable: Basic AP (Accounts Payable) Terminology knowledge in German, Swedish, Spanish, Italian, Portuguese, Dutch, French. 

• MS Office: Word, Power Point, Outlook - Excel intermediate 

• ERPs (Enterprise Resource Planning) experience (Oracle, SAP, JD Edwards, Mainframe). 

• Experience using Coupa software and other financial tools is desirable.