TI
Customer Success Engineer
Tranzeal Inc.
🇮🇳 India
On-site
1 month ago
- Palo Alto Networks
- AI
- SD-WAN
- DLP
- BGP
- SQL
- Data Visualization
- Tableau
- Looker
- Snowflake
- CRM
- Salesforce
- Gainsight
- TCP/IP
- SSL
- IPSec
- PKI
- Tcpdump
- Wireshark
- Server-Sent Events
- PCNSE
- CCNP
- CCSP
- CISSP
1 month ago
Location: Bangalore
Payrate:₹476,003/ Month
Start Date:09/28/2026
End Date:09/24/2027
#Positions:2
Exp: 5+ Yrs
JD:
Key Deliverables & Technical Scope :
Your technical deliverables will be executed across four main categories tailored to Palo Alto Networks SASE products:
● Technical Alignment: Conduct environmental maturity assessments, technical gap analyses, and periodic executive reviews.
● Configuration Assistance: Analyze current setups, implement best practice recommendations, and onboard new use cases like cloud accounts or runtime integrations.
● Operational Assistance: Deliver health checks (e.g., attack surface hygiene mapping) and review automation workflows.
● Security Optimization: Assess and tune security policies, review vulnerabilities, and provide remediation as per the guidance from products and engineering teams.
Qualifications & Skills Experience:
● 5+ years of industry experience in Customer Success Engineering, Technical Account Management, or similar roles supporting enterprise networks.
● 5+ years of hands-on experience designing, deploying, and managing large enterprise networks in real-time. ● The "Hybrid Mindset": Possess the analytical brain of an Operations Lead paired with the "code-first" problem-solving skills of an Engineer.
● AI & Automation Adopter: Forward-thinking professional with a proven ability to embrace artificial intelligence and create automation to eliminate repeatable tasks, streamline workflows, and drive new efficiencies in internal processes.
● A proven track record of driving customer adoption, retention, and expansion.
Technical Proficiency:
● SASE Ecosystem Expertise: Advanced knowledge of the complete SASE ecosystem, including SD-WAN, ZTNA, SWG, FWaaS, CASB, Data Loss Prevention (DLP), and sophisticated routing protocols (BGP).
● Proven understanding of the Security Life Cycle / Attack Life Cycle and relevant security concepts, along with experience using security products to prevent network attacks and data breaches.
● Strong experience with SQL and data visualization tools like Tableau, Looker, or Snowflake.
● Familiarity with CRM/CS platforms (Salesforce, Gainsight).
● Advanced understanding of TCP/IP, SSL/IPSec VPNs, PKI, and troubleshooting tools like tcpdump and Wireshark. ● Detailed understanding of NOC/SOC operational requirements, the Security/Attack Life Cycle, and Sandboxing technologies
. ● Certifications: SSE, PCNSE, CCNP, CCSP, and CISSP certifications are highly preferred.
Customer Success Engineer · Tranzeal Inc.