IL
Customer Service Representative (Level III)
ICONMA, LLC
🇺🇸 United States
On-site
5 days ago
$15.92 – $20.99 / hour
- Equity
5 days ago
Responsibilities:
- Business and Monetary Control (BMC) provides service support by assisting with inquiries related to Financial Transaction paperwork, Account Balance and Activity, Letters of Authorization and Employee stock options.
- Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
- Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
- Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
- Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
- Display passion, commitment and deliver an experience that improves our customers’ financial lives
Why Should You Apply?
- Health Benefits
- Referral Program
Customer Service Representative (Level III) · ICONMA, LLC