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HL

Customer Service Representative

Hobby Lobby
🇺🇸 United States
On-site
2 weeks ago
  • Excel
  • Outlook
  • Pension
2 weeks ago
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Job Description - Overview

Hobby Lobbyis a privately held corporation that is looking for a talented and motivated individual to work as aCustomer Service Representative. We are looking for a candidate who displays a professional demeanor, enjoys a fast-paced environment and communicates well over the phone and through email. 
 
A cover letter and resume are required for this position. 

This is a full time, hourly position located at SW 44th and Council in Oklahoma City, Oklahoma. Hours are from 8:30 a.m. to 5:00 p.m., Monday through Friday. 

Functions: 
  • Provide quality support while corresponding with customers through various channels, such as phone and email
  • Utilize analytical and problem-solving skills to diagnose problems and promptly respond to customer inquires
  • Document an accurate narrative for customer interactions, comments, and complaints

Job Description - Requirements

Skills Needed: 
  • Capable of effective time-management to prioritize customer emails, calls, and voicemail messages
  • Multitasking and organizational skills to work on multiple matters simultaneously
  • Able to maintain a positive, empathetic, and professional attitude toward customers at all times
  • Active listening and interpersonal skills to ensure positive interactions with customers
  • Self-motivated and task oriented
  • Technical skills and proficiency in Microsoft Office, including Excel, Word, and Outlook
Benefits:
  • Competitive Wages
  • Medical, Dental, Vision, and Prescription Benefits
  • 401(k) Program with Company Match
  • Paid Vacation
  • Sick / Personal Pay (SPP) 
  • Employee Discount
  • Life Insurance and Long Term Disability Insurance (LTD)
  • Flexible Spending Plan
  • Holiday Pay
  • Integris "The Clinic at Hobby Lobby", including a Pharmacy on campus
  • Chaplain Services on campus
A resume is required for this position. 

Hobby Lobby Stores, Inc. is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call (800) 200-1494.
  • Job Title: Customer Service Representative
  • Address 1: 7707 SW 44th Street
  • Zip Code: 73179
  • Department: Customer Service

Customer Service Representative · Hobby Lobby

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