Customer Service Representative

At-a-Glance:
Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative.

Position Type:

• Contract
• On-site

Required:

• 1 year of customer service, sales, or call center experience
• Ability to contribute in a fast-paced, team-oriented environment
• Aptitude to multitask and adjust quickly to changes
• Highly professional, career-driven, and committed to World-Class Service
• Strong customer service and communication skills
• Experience handling inbound calls and customer inquiries

Preferences:

• College degree or previous contact center experience

Responsibilities:

• Handle incoming phone calls regarding service inquiries on accounts
• Respond with accuracy and efficiency, meeting key department performance metrics
• Provide functional support in Cash Management products and services, Online and Mobile app, and general account or financial-related inquiries
• Work professionally, team-oriented, and meet performance goals

Get in Touch:

#LI-VK1
#HbM6349