Administrative Assistant

We are seeking a highly organized and detail-oriented Administrative Assistant to provide administrative and clerical support to the Office Manager, Case Manager Supervisor, and case management team. This role will be responsible for maintaining accurate records, coordinating schedules, preparing documentation, and supporting day-to-day office operations.

The ideal candidate is professional, dependable, proactive, and able to manage multiple priorities while handling confidential information with discretion. No law degree is required.

Responsibilities:

Office Administration

• Provide daily administrative and clerical support to the Office Manager.

• Answer and direct phone calls, emails, and general inquiries.

• Schedule meetings, appointments, and office activities.

• Maintain office calendars and assist with coordinating staff meetings.

• Prepare, organize, scan, copy, and file documents.

• Maintain organized electronic and physical filing systems.

• Order and maintain office supplies and monitor inventory.

• Assist with tracking office expenses, invoices, receipts, and other administrative records.

• Prepare correspondence, reports, spreadsheets, forms, and other office documents.

• Assist with onboarding paperwork and administrative tasks for new employees.

• Coordinate office communications and distribute information to staff.

• Help maintain an organized, professional, and welcoming office environment.

• Assist with special projects and other administrative duties as assigned.

Case Management Support

• Provide administrative support to the Case Manager Supervisor and case management team.

• Assist with scheduling client appointments, meetings, and case-related activities.

• Prepare and organize case management documents, forms, reports, and correspondence.

• Maintain accurate and up-to-date electronic and physical case files.

• Assist with data entry and tracking of case-related information.

• Monitor incoming documentation and ensure it is routed to the appropriate staff member.

• Prepare reports, spreadsheets, tracking logs, and other case management materials.

• Help coordinate meetings between case managers, supervisors, clients, and external partners.

• Follow up on administrative tasks and pending documentation as directed by the Case Manager Supervisor.

• Handle client and case information with a high level of confidentiality and professionalism.

• Assist case managers with administrative tasks to allow them to focus on client services.

• Support audits, file reviews, compliance documentation, and other administrative requirements as needed.

Requirements

• 1–2 years of administrative, clerical, or office support experience preferred.

• Strong organizational and time-management skills.

• High school diploma or equivalent required; an associate degree or relevant administrative experience is preferred.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office, including Word, Excel, and Outlook.

• Ability to maintain accurate records, files, and confidential information.

• Strong attention to detail and ability to prioritize multiple tasks.

• Professional, dependable, and able to work independently.

• Ability to communicate effectively with staff, clients, visitors, and external partners.

• Ability to handle sensitive and confidential information with discretion.

• Ability to work effectively in a fast-paced office environment and meet deadlines.