W
Counter
Wahlburgers
🇺🇸 United States
On-site
3 weeks ago
- point of sale
- POS
3 weeks ago
Not enough detail in this posting to match
Hospitality to our Guests Â
- Understands our culture and takes whatever steps necessary to create a positive and memorable guest experience. Â
- Develops guest loyalty through memorable service that keeps them coming back. Â
- Answers the phones, greets guests for takeout, receives & reviews online orders. Â
- Provides food recommendations to guests and addresses all menu and service-related inquiries. Â
- Follows company policy in handling guest allergies/intolerances, ensuring our guests receive "safe" meals Â
- Properly enters all items served to guests at our Point of Sale (POS)Â
- Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return. Â
- Provides accurate checks to guests, accepts payments, and completes all appropriate transactions. Â
- Handles guests' complaints by listening to their concerns, informing a manager promptly, and resolving issues to ensure overall guest satisfaction. Â
- Thank guests as they leave and invite them to return to the restaurant again. Â
- Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work. Â
- Clocks in and out as scheduled. Â
- Demonstrates a helpful and positive attitude towards guests and team members. Â
- Completes all assigned tasks and duties assigned by managers/supervisors. Â
- Follow proper cash-out/check-out procedures before leaving at the end of a shift. Â
- Assists fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality. Â
- Inspects restrooms, dining room, and wait area, cleans as needed, and reports any unsafe conditions to maintain safety and sanitation standards. Â
- Assists in tasks to ensure a clean, sanitized, and safe environment in the restaurant.Â
- Ability to work in a high-volume, fast-paced work environment. Â
- Capable of prioritizing tasks effectively.Â
- Able to speak to the restaurant's story and mission statement. Â
- Passion for hospitality, providing exceptional service, and creating memorable dining experiences.Â
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Counter · Wahlburgers