Coordinator, Training

Our client, a Health Insurance company, is looking for a Coordinator, Training for their Washington, DC/Hybrid location.
 
Responsibilities:

• Manages the coordination and administrative support of the Learning and Development Team's daily operations including, maintaining records, providing clerical assistance, and event planning.
• 30% Organizes all logistics for Learning and Development such as space scheduling, shipping, hotel arrangements, etc.
• 20% Performs administrative activities involved in Learning and Development including training enrollment, run training reports, materials production, and room set-up.
• 20% Supports the development of reporting metrics to measure training effectiveness across the organization.
• 10% Manages fulfillment of certification program.
• 10% Assists with managing requests about the Learning Management System.
• 5% Manages Training invoices and POs.
• 5% Assists with managing team inbox responding to requests and questions

• Education Level: High School Diploma
• 1 year experience in training administration/coordination
• Excellent communcation skills both written and verbal., Proficient
• Ability to recognize, analyze, and solve a variety of problems., Proficient
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines., Proficient
• Proficient in Microsoft Office applications., Proficient
• Excellent communications skills both written and verbal., Proficient
• The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Client care programs.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities