Consulting Director, Business Strategy & Transformation

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

• Lead the development, execution, and ongoing management of CNA Canada's strategic business plan, ensuring alignment between business objectives, initiatives, investments, resources, and measurable outcomes.
• Facilitate annual planning, prioritization, and roadmap development activities to translate strategic priorities into executable plans and delivery commitments.
• Partner with executive leadership to identify strategic opportunities, optimize operating models, and advance enterprise transformation priorities.
• Lead cross-functional strategic and transformation initiatives, ensuring delivery against objectives, timelines, budgets, and expected business outcomes.
• Establish governance, reporting, and performance management practices that support effective decision making, accountability, and enterprise alignment.
• Monitor strategic initiatives, identify risks, dependencies, and barriers to execution, and recommend actions to maintain momentum and achieve results.
• Drive business readiness, organizational change management, and stakeholder engagement activities to support successful implementation and adoption of strategic initiatives.
• Facilitate collaboration across business units and enabling functions to improve organizational effectiveness, streamline processes, and maximize performance.
• Conduct industry research, competitive analysis, and benchmarking to inform strategic recommendations and business decisions.
• Develop executive-level presentations, assessments, business cases, and recommendations to support leadership discussions and decision making.
• Define and monitor key performance indicators, reporting, and dashboard capabilities to measure strategic progress, business impact, and benefits realization.
• Identify opportunities to leverage data, analytics, automation, artificial intelligence, and digital capabilities to enhance business performance and accelerate

Reporting Relationship

Typically AVP or above 
 

Skills, Knowledge & Abilities

• Strong knowledge of the Property & Casualty insurance industry, including products, operations, and functional disciplines.
• Demonstrated ability to lead enterprise-wide strategic and transformation initiatives involving multiple stakeholders and significant organizational change.
• Strong executive presence and influencing skills with the ability to build alignment, challenge thinking, and effectively partner with senior leadership teams.
• Exceptional strategic thinking, analytical, and problem-solving capabilities with the ability to translate complex issues into actionable recommendations.
• Strong business and financial acumen, including experience evaluating investments, prioritizing initiatives, and measuring business value.
• Excellent communication, facilitation, stakeholder management, and executive presentation skills.
• Experience leading program management, governance, and organizational change initiatives.
• Highly adaptable, results-oriented, and accountable, with the ability to manage multiple priorities in a dynamic environment.
• Strong knowledge of Microsoft Office Suite and other enterprise business tools, including responsible use of AI-enabled technologies (such as Copilot or similar) to enhance efficiency, analysis and workflow in accordance with company policies.
   

Education & Experience

• Bachelor's degree required; Master's degree or relevant professional designation preferred.
• Minimum 8 years of progressive experience in strategy, consulting, transformation, program management, or related business leadership roles.
• Property & Casualty insurance experience strongly preferred; Commercial Lines experience considered an asset.
• Demonstrated experience partnering with executive leadership teams to drive strategic planning, organizational change, and enterprise transformation initiatives.

Our total rewards philosophy reflects our commitment to building a high-performing, inclusive culture where every team member is empowered to grow, contribute, and thrive. We value the unique strengths and perspectives each individual brings to our business, our clients, and our communities. The base salary range for this position is $135,000 - $170,000, complemented by a comprehensive and competitive benefits package to help our employees - and their family members - achieve their personal, financial, emotional, and social wellbeing goals. Base salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. Please note that this posting is for an existing vacancy.

At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.