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Computer Systems Administration - Computer Systems Administration
Mindlance
🇨🇴 Colombia
On-site
3 weeks ago
- System Design
- ETL
- ServiceNow
- Learning Management Systems
- Integration Testing
- SAP
- SuccessFactors
- Oracle
- REST API
- JSON
3 weeks ago
Location: Colombia - Remote
Duration: 12 months
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Job Summary:
We are seeking a highly skilled System Design Specialist to support the configuration, optimization, integration, and implementation of digital learning initiatives within a global Learning Management System (LMS) environment.
The ideal candidate will have a strong technical background in LMS administration, APIs, data integrations, ETL, workflow automation, and application support. This role will collaborate with cross-functional business teams and external vendors to maintain a reliable, scalable, and efficient learning technology ecosystem.
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Key Responsibilities
- Configure, test, and optimize new LMS features and connected learning technologies.
- Manage and support LMS configurations, workflows, integrations, and system enhancements.
- Leverage ETL processes, Microsoft Power Automate, and other automation tools to streamline workflows and improve data accuracy.
- Develop, maintain, and troubleshoot APIs and data integrations between the LMS and enterprise applications.
- Partner with internal stakeholders, technical teams, and external vendors to ensure system reliability and seamless user experiences.
- Analyze system data, usage trends, and performance metrics to identify opportunities for optimization and improvement.
- Support system implementations, upgrades, global rollouts, and digital learning projects.
- Perform system testing, validation, troubleshooting, and issue resolution.
- Provide technical support and resolve incidents and service requests through ServiceNow.
- Troubleshoot integration, configuration, workflow, and data-related issues and drive timely resolution.
- Create and maintain technical documentation, configuration guides, process documentation, and system standards.
- Contribute to the ongoing design, enhancement, and evolution of the organization's global learning technology ecosystem.
- Collaborate with business and technical teams to ensure solutions align with business requirements, project timelines, and operational standards.
Required Skills & Qualifications
- Hands-on experience with Learning Management Systems (LMS) administration, configuration, or technical support.
- Strong understanding of APIs and enterprise system integrations.
- Experience with ETL processes, data transformation, data validation, and data integration.
- Hands-on experience with Microsoft Power Automate and workflow automation.
- Experience troubleshooting enterprise applications and resolving production issues.
- Hands-on experience with ServiceNow for incident and service-request management.
- Experience with system testing, UAT, integration testing, and system implementations.
- Strong analytical and problem-solving skills.
- Ability to analyze system data and identify process or system improvements.
- Experience creating technical documentation and process guides.
- Strong communication and stakeholder-management skills.
- Ability to work effectively with cross-functional teams and external technology vendors.
Preferred Qualifications
- Experience supporting enterprise or global LMS platforms.
- Experience with LMS platforms such as Cornerstone, Workday Learning, SAP SuccessFactors Learning, Oracle Learning, Docebo, Moodle, or similar systems.
- Experience working with REST APIs, JSON, web services, or middleware/integration platforms.
- Experience supporting large-scale system rollouts or digital transformation initiatives.
- Experience working in a global, multi-region environment.
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Computer Systems Administration - Computer Systems Administration · Mindlance