Communications Specialist

Job Description

• Execute communication and engagement plans aligned with global GBS priorities and transformation initiatives.
• Create and distribute communication materials including newsletters, presentations, intranet content, leadership messages, announcements and event communications.
• Support the rollout of the global communication model for GBS globally, helping to ensure consistent and effective communication across functions, markets and stakeholders.
• Maintain and manage communication calendars, distribution lists, communication channels and engagement platforms.
• Develop and maintain change and communication toolkits, templates, guides and supporting materials.
• Track communication and engagement metrics, preparing regular reports and insights on reach, participation and effectiveness.
• Coordinate with Corporate Affairs, Communications, HR, Legal and other functional teams to ensure communications are aligned and compliant.
• Research and coordinate participation in external engagement opportunities such as employer branding events, industry forums and talent attraction activities.
• Organize engagement activities such as townhalls

• Bachelor’s degree in Communications, Marketing or related field
• 3+ years’ experience in (internal) communications, change management.
• Excellent written and verbal English skills
• Experience creating communication materials across multiple channels (email, intranet, presentations, digital platforms, townhalls, events)
• Strong proficiency with Microsoft 365 applications, Canva

• Experience within a GBS, shared services or multinational organisation.
• Exposure to organizational transformation, process improvement or digital transformation programs.
• Familiarity with employee listening tools, communication analytics or engagement platforms.
• Exposure to change management methodologies such as Prosci, ADKAR or Kotter.

• Strong execution and project coordination skills with the ability to manage multiple priorities and deliver high-quality outputs on time.
• Excellent written and verbal communication skills, with the ability to simplify complex information for different audiences.
• Strong content development and storytelling capabilities across a range of communication formats.
• Attention to detail and commitment to producing accurate, polished and engaging communications.
• Customer and employee-focused mindset with an interest in understanding stakeholder needs and improving employee experiences.
• Proactive, adaptable and solutions-oriented approach in a fast-paced and evolving environment
• Basic understanding of change management principles and employee adoption practices.
• Analytical mindset with the ability to interpret feedback, engagement metrics and survey results to identify insights and opportunities.
• Strong organizational skills and ability to coordinate events, communications and engagement activities simultaneously.
• Comfortable working collaboratively as part of a global team and contributing to shared objectives.

• Long-term and stable cooperation;
• Benefit platform;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
• Modern, cozy and central location in Bucharest;
• Teamwork in a multicultural environment;
• Medical subscription and life insurance.