Terminal Controller

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Terminal Controller| Marine Terminal

Location: Gibraltar

Step into a leadership role at the heart of global fuel operations.

At World Fuel, we power industries and communities worldwide. We’re looking for aTerminal Controllerto lead terminal operations in Gibraltar—coordinating safe, efficient, and compliant fuel movements while driving strong team performance and safety culture on shift.

Why You’ll Love This Role

• Operational leadership: Take ownership of end-to-end terminal operations on shift
• Global environment: Work in a critical hub supporting marine and fuel logistics
• Impact: Play a key role in safety, performance, and operational excellence
• Team culture: Lead, mentor, and develop a high-performing operations team

What You’ll Do

Shift Leadership & Operations

• Act as Shift Leader, overseeing terminal operations to ensure safe and efficient performance
• Allocate resources and workloads across the shift based on operational demand
• Lead, coach, and develop Terminal Operators to ensure high performance and capability
• Act as the primary escalation point for operational issues, incidents, and decision-making

Fuel & Terminal Operations

• Oversee receipt, storage, and transfer of fuel products, including:
  • Vessel receipt and discharge operations
  • Transfers to company-owned and third-party vessels
  • Road tanker loading and unloading
• Ensure all activities are performed in strict accordance withSOPs and operational standards
• Monitor tank inventories, product temperatures, and blending activities
• Perform tank gauging and support month-end stock reconciliation
• Maintain accurate, real-time records of all product movements

Safety, Risk & Compliance (HSSEQ)

• LeadHSSEQ performance on shift, setting clear expectations and standards
• Drive a strong safety culture through visible leadership and proactive intervention
• ManageControl of Work activities, including:
  • Permit to Work systems
  • Risk assessments and hazard identification
• Act asLocal Incident Manager (LIM) during incidents and emergencies
• Ensure compliance with ISPS security requirements and site protocols
• Lead response to incidents, near misses, and emergency situations
• Support investigations and continuous improvement initiatives

Maintenance & Continuous Improvement

• Conduct routine inspections and ensure findings are resolved or escalated
• Support minor maintenance activities and coordinate with engineering teams
• Maintain high standards of terminal housekeeping and asset condition
• Identify and drive opportunities for operational and safety improvements

Reporting & Stakeholder Collaboration

• Maintain accurate shift logs, operational records, and documentation
• Support reporting of terminal KPIs and performance metrics
• Collaborate with planning, administrative, and engineering teams

What We’re Looking For

Experience

• Proven experience infuel terminal, marine, or bulk liquid operations
• Previoussupervisory or shift leadership experience
• Strong experience working withinstrict HSSEQ frameworks

Skills

• Strong understanding ofsafe systems of work and risk management
• Confidence to lead teams andchallenge unsafe behaviors
• Excellent communication and coordination skills
• Strong attention to detail and ability to operate under pressure
• Comfortable working at heights (up to 16m)
• Proficient inMicrosoft Office (Excel preferred)

Other Requirements

• Ability to workrotating shifts and flexible hours
• Strong team player with leadership capability in an operational environment

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