Membership Coordinator / Youth Mentor (Tooele)

Title:                     Membership Coordinator / Youth Development Professional

Reports to:         Club Director

Salary Range:     $15-$17 DOE

Hours:                  25 hours/week; Mon, Tues, Thurs 2:00-6:30pm, Wed 12:00-6:30pm, Fri 1:00-6:30pm

JOB SUMMARY:

This is not your typical office job! The Boys & Girls Club is looking for a dedicated, professional, and organized individual to keep things running smoothly in a combined role of Membership Coordinator and Youth Development Professional. This position will split time betweenfront desk responsibilities and active group management with teens ages 13-18.

In time spent as Membership Coordinator, this position will assist with entering membership and activity information into a database, answering phones, communicating with parents and youth, taking payments, and monitoring the main entrance into the facility.

In time spent as Youth Development Professional, this position will facilitate fun, engaging, and age-appropriate activities for teens from diverse backgrounds. Using our three priority outcomes—academic success, good character and citizenship, and healthy lifestyles—as a guide, Youth Development Professionals run programs, offer support, and ensure that every Club Member has an Optimal Club Experience that sets them up for lifelong success.

Successful staff have a passion for serving others and contributing to the well-being of the community at large. They are team players willing to do whatever it takes to ensure that Club Members are safe, recognized, and given the opportunity to learn new skills.

The Perks!

• Monday-Friday work schedule, no late nights or weekends required, great for student/work/life balance
• PTO/Floating Holidays available after the first 90 days of employment
• Paid day off for your birthday
• Professional development- mentorship with industry leaders and organization-wide training

Key Roles (Essential Job Responsibilities):

• Help maintain accurate membership records and database entries, process applications and renewals
• Field inquiries from families and provide exceptional customer service
• Assist with financial tasks such as invoicing and payment processing
• Perform general clerical duties such as filing, scanning, and data entry
• Plan and implement daily group activities with youth ages 13-18 (occasionally with youth ages 5-12)
• Establish rapport with youth and provide mentoring, guidance, and role modeling
• Provide active supervision, continually interacting with all members
• Submit regular lesson plans, attendance sheets, and other paperwork responsibilities
• Abide by and carry out safety policies and procedures
• Attend local trainings

Needed Knowledge:

• Some front desk, office, or customer service experience
• Proficiency in Microsoft Office Suite and Google Docs, with the ability to learn new software tools as needed
• Excellent organizational skills, with both electronic data and physical files
• Ability to handle personal information with sensitivity and confidentiality
• Ability to communicate effectively over the phone, in person, and over email
• Willingness to learn and implement Trauma-Informed Practices to create an environment of safety, awareness, trust, and empathy with youth and fellow staff members
• Willingness to learn and teach social-emotional competencies: self-awareness, self-management, social awareness, relationship skills, and responsible decision-making
• Ability to work in high-energy, loud, and active settings with large groups of youth and teens
• Ability to prioritize tasks and accomplish them in a detailed, timely manner
• Self-motivated, and comfortable with both independent and collaborative processes
• Strong group management skills

Requirements:

• Minimum of a high school diploma or equivalent
• Must be able to pass a criminal background check, MVR check, and drug screening
• 21 years and over
• Willing and able to drive 15 passenger vans

Job Preferences:

• Spanish/English bilingual

About Boys & Girls Clubs of Greater Salt Lake

At Boys & Girls Clubs of Greater Salt Lake, diversity is the heart and soul of our history, the populations we serve, and our mission. We are committed to creating an inclusive environment that does not discriminate against any protected characteristic or other aspect that makes an individual unique. Our greatest strength comes from the insights, experiences, and knowledge from all people.

If at any point in the application and interview process, you require reasonable accommodation please contact our Human Resource Department at hr@gslclubs.org.