Key Responsibilities 

1. External Research & Source Identification 

• Identify and evaluate the most reliable and comprehensive sources of outlet, airport, and airline data beyond official websites assessing coverage gaps vs direct scraping 

• Maintain a catalogue of trusted sources to feed data‑scraping and ingestion processes (e.g. outlet review platforms, aviation publications, airport authorities) 

• Monitor industry news and announcements related to outlets, airports, terminals, and airline operations 

2. Data Validation & Disambiguation 

• Review and validate scraped or third‑party data to ensure accuracy and relevance 

• Disambiguate conflicting or duplicated data points and select the most meaningful values 

• Support entity resolution, reconciling third‑party outlet and airport data with Collinson’s internal inventory 

• Act as a subject‑matter reviewer to improve LLM‑driven enrichment processes 

3. Master Location Maintenance 

• Own the maintenance the Master Location database, covering airports, terminals, concourses, and sub‑locations 

• Track and update changes such as terminal renumbering, new builds, closures, or connectivity changes 

• Ensure location hierarchies accurately reflect passenger reality (e.g. terminal accessibility, airside/landside constraints) 

4. Terminal Connectivity & Passenger Mapping 

• Document terminal connectivity and passenger flows (e.g. which terminals are connected airside) 

• Map passenger types (domestic, international, Schengen, non‑Schengen, etc.) to terminals and locations 

• Enable more accurate understanding of which outlets members can realistically access, supporting traffic allocation and reporting 

5. Airline & Network Intelligence 

• Maintain and enrich airline datasets, including: 

• Terminal operations by airport 

• Airline categorisation (e.g. low‑cost carrier vs full‑service) 

• Track airline moves between terminals and network changes 

• Anticipate competitive outlet network changes by monitoring announcements before they appear in official networks 

6. Crowdsourcing & Internal Community Engagement 

• Coordinate internal crowdsourcing initiatives to gather insights from frequent travellers and knowledgeable staff 

• Build and nurture an internal community contributing real‑world observations and updates 

• Validate and incorporate crowdsourced data into master datasets 

7. Communication & Business Updates 

• Produce regular business updates highlighting: 

• Recent changes to airports, outlets, and terminals 

• Network expansions or closures 

• Key insights and “good to know” information from core datasets 

• Communicate clearly with stakeholders across Product, Commercial, Data, and Operations 

Required Skills & Experience 

Technical & Analytical Skills 

• Comfortable working with structured data in Excel or similar tools 

• Ability to run preset queries or extract data from source systems (no advanced coding required) 

• Strong attention to detail and data quality 

Industry & Domain Skills 

• Strong interest or passion for the aviation and travel industry 

• Curiosity to stay up to date with industry news, airport developments, and market trends 

• Previous experience in travel, aviation, or tourism (e.g. travel agency, airline, airport, or hospitality) is advantageous but not mandatory 

Communication & Collaboration 

• Clear written and verbal communication skills 

• Confidence engaging with a broad internal audience 

• Ability to synthesise complex information into clear, actionable updates 

Personal Attributes 

• Naturally curious and research‑oriented 

• Methodical and organised 

• Enjoys becoming a subject‑matter expert 

• Comfortable working independently while collaborating closely with data, product, and commercial teams