AI
Collaboration Success Engineer – SharePoint / Smartsheet : 26-02733
Akraya, Inc.
🇺🇸 United States
Hybrid
3 days ago
- Smartsheet
- OneDrive
- Asana
- Change Management
3 days ago
Contract Type: W2 Only
Duration: 6+ Months
Location: Sunnyvale, CA – Hybrid / Onsite 3 Days per Week
Pay Range: $70 - $74 on W2
Job Summary:
We are seeking a highly customer-focusedCollaboration Success Engineer to serve as a technology consultant supporting internal customers and maximizing the value of collaboration platforms, with a primary focus onSharePoint and Smartsheet. This role is approximately90% customer-facing and requires strong consulting, presentation, facilitation, and stakeholder management skills.
The ideal candidate will guide customers throughSharePoint solution design, information architecture, governance, adoption, and Box-to-SharePoint/OneDrive migrations, while also providing Smartsheet solutioning across business-process discovery, workflows, automation, reporting, dashboards, implementation, and optimization. This is not a traditional back-end SharePoint administration role; the successful candidate will combine technical expertise with customer success, change leadership, and business consulting.
Key Responsibilities:
- Serve as a trusted consultant to internal customers, independently assessing business needs and translating them into practicalSharePoint and Smartsheet solutions.
- Lead SharePoint solution design, information architecture, governance, access management, adoption, andBox-to-SharePoint/OneDrive migration initiatives.
- Provide Smartsheet consulting and solutioning, including business-process discovery, workflow design, automation, reporting, dashboards, implementation, and optimization.
- Facilitate customer discovery sessions, workshops, presentations, and stakeholder discussions while simplifying complex technology concepts for non-technical audiences.
- Manage multiple customer engagements independently from discovery through implementation and adoption, ensuring strong customer satisfaction and measurable business outcomes.
- Support broader collaboration and work-management technologies such asAsana, while contributing to solution standards, best practices, knowledge sharing, and platform adoption.
- 3–6 years of experience withSharePoint, Microsoft 365, collaboration technologies, technology consulting, customer success, or a related field.
- Strong hands-on experience withSharePoint solution design, information architecture, governance, migration, and adoption.
- StrongSmartsheet experience, including workflow design, automation, dashboards, reporting, implementation, and optimization.
- Proven ability to gather business requirements and translate them into scalable, practical technology solutions.
- Excellent presentation, facilitation, communication, and stakeholder engagement skills with the ability to operate in a highly customer-facing environment.
- Experience supportingBox-to-SharePoint/OneDrive migrations or digital workplace transformation initiatives.
- Experience withAsana or other collaboration/work-management platforms.
- Experience driving technology adoption, change management, user enablement, and process improvement.
- Demonstrated ability to independently manage a portfolio of customer engagements from discovery through adoption.
- Strong business judgment with the ability to advise both technical and non-technical stakeholders.
- Self-directed, proactive, and comfortable managing multiple priorities with minimal supervision.
- Strong consulting mindset with a passion for improving business outcomes through collaboration technology.
Akraya is an award-winning IT staffing firm consistently recognized for our commitment toexcellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
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Collaboration Success Engineer – SharePoint / Smartsheet : 26-02733 · Akraya, Inc.