Client Relationship Associate (IT Staffing)

Client Relationship Associate (IT Staffing)

• Remote based in Memphis, TN
• Base plus bonus

Are you a people-person who thrives on connection, communication, and building long-term trust?

ARK Solutions is seeking a Client Relationship Associate to join our commercial business development department.

This is a unique opportunity to learn the business from the inside out, starting with hands-on training in recruiting and delivery, then moving into a client-facing role where you'll represent ARK to some of our key partners in the Memphis metro.

Responsibilities

• Build and maintain relationships with ARK's clients in the Memphis area
• Represent ARK at client meetings, networking events, and local professional gatherings.
• Serve as the trusted local point of contact for clients, ensuring timely communication and issue resolution.
• Support account growth through consistent, professional relationship management and proactive follow-up.
• Partner closely with recruiters to understand client needs and align on candidate delivery.
• Maintain accurate notes, feedback, and relationship updates within ARK's internal systems.

Requirements

• 3-6 years of client-facing experience, prior staffing experience is a plus
• Based in Memphis, TN with the ability to travel throughout the local area for on-site client meetings
• Strong verbal and written communication skills, professional polish
• Relationship builder able to engage with all levels of the organization
• Highly organized, adaptable, and resilient; able to learn quickly and manage multiple priorities.

• Base Salary: $55,000–$65,000 plus performance-based bonuses

• Comprehensive benefits package including PTO, 401k, Medical/Dental/Vision, and opportunities for professional development.