Case Worker I - Chamberlayne Ave (8410)

Schedule/Hours: M – F 8:00 a.m. – 4:30 p.m. (40 hours per week)

This position is responsible for

Provides comprehensive, structured, case management services for emergency shelter residents. Learns and adapts to the uniqueness of a resident’s history to determine the most effective relationship approach. Develops comprehensive program plan/goals and evaluates residents’ progress through one-on-one sessions and diagnostic tools. Advocates for community resources and services that will enable residents to resolve or ameliorate the underlying causes of their homelessness.

Key responsibilities:

• Conducts resident intake and an initial needs assessment at the time of entry to the shelter. Provides linens, toiletries, and hygiene products; replenished as needed throughout residents’ stay.

• Meets individually with residents to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development; prepares accurate and up-to-date records documenting the same.

• Prepares and maintains case records and logs; ensures the accuracy and completeness of the same; enters pertinent information into the Homeward Community Information System (HCIS).

• Refers residents to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.

What we are looking for in you:

• Associate degree in social work, human services, or related field from an accredited college or university; AND

• One year experience providing direct case management social services including accessing residents’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources; OR

• Any equivalent combination of training and experience providing the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

• Work is performed in a shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

• Ability to meet attendance requirements.  Ability to read, write, and communicate the English language. 

• Ability to communicate clearly and effectively both orally and in writing. 

• Ability to work on multiple cases effectively and efficiently without becoming frustrated or disorganized. 

• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.)  

• Duties are usually performed seated. 

• Sitting may be relieved by brief or occasional periods of standing or walking.

Employee Benefits:

• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
• Voluntary Life Insurance and more!

What We Are Looking for in You:

• Associate degree in social work, human services, or related field from an accredited college or university;AND

• One year experience providing direct case management social services including accessing residents’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources;OR

• Any equivalent combination of training and experience providing the required knowledge, skills, and abilities.

Equal Opportunity Employer: Veterans | Disabled