Case Manager (55327)

POSITION SUMMARY:

Case management positions consist of advocating and assisting participants with waiver services.

DUTIES AND RESPONSIBILITIES:

• Conduct annual assessment and person-centered service plan
• Conduct monthly face to face visits with participants
• Assist clients with accessing community resources
• Monitor participants progress with waiver services including health, safety and welfare in monthly contact note
• Assist with building a network of supports
• Assure participant choice and access to community resources.
• Return phone calls and emails promptly.
• Complete and submit documentation by required deadlines.
• Perform other related work as required and assigned.

JOB REQUIREMENTS / EXPECTATIONS:

• This job consists of sitting to complete necessary paperwork on computer
• Must be able to operate a motor vehicle and have reliable transportation with valid insurance
• Must provide verbal and communication with team members
• Job setting is at the corporate office and/or home office setting
• Documentation is time sensitive and must follow waiver regulations
• Work schedule is Monday-Friday 8am-5pm.  Schedules can vary depending on participant visits. Flexible working hours.

Qualifications

QUALIFICATIONS:

BA degree in human services: psychology, social work, sociology, special education or other related behavioral sciences. One year of experience working with ID/DD individuals (ex: volunteering or having a relationship with family or friend who may have ID/DD). OR one year of case management experience.

Valid Driver’s license and vehicle insurance required

• Strong organizational skills
• Ability to multi-task
• Excellent communication skills
• Be self-motivated
• Be able to conduct and facilitate meetings
• The ability to collaborate with other team members
• Ability to advocate for the needs of participant

JOB REQUIREMENTS / EXPECTATIONS:

• This job consists of sitting to complete necessary paperwork on computer
• Must be able to operate a motor vehicle and have reliable transportation with valid insurance
• Must provide verbal and communication with team members
• Job setting is at the corporate office and/or home office setting
• Documentation is time sensitive and must follow waiver regulations
• Work schedule is Monday-Friday 8am-5pm.  Schedules can vary depending on participant visits. Flexible working hours.

CORE VALUES:

All employees must be willing to live our company's core values.

• Integrity – Exhibiting the highest moral, ethical and legal standards. Doing the right thing – even when no one else is looking.
• Teamwork – Putting team success over personal success. Actively valuing the strengths and talents of others.
• Trust/Respect– Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance.
• Care/Compassion – Demonstrating unconditional kindness, concern and empathy. Exhibiting genuine concern for others.
• Ownership/Accountability – Taking personal responsibility for one’s work, actions and feelings. Accepting responsibility for and learning from mistakes.