Sample Shop Assistant

We’re Hiring! | Sample Shop Assistant| Ackermans Support Centre, Kuilsriver

Are you passionate about retail, customer service, and bringing energy into every task you do? We have an exciting opportunity for aSample Shop Assistantto join our team at theAckermans Support Centre in Kuilsriver.

As a key part of our shop team, you’ll play a vital role in delivering an excellent shopping experience while supporting daily operations in-store .

Job Related knowledge and skills

• Is able to work to deadlines

• Has a high level of accuracy

• Excellent customer service skills

• Has a high energy level and is prepared to go the extra mile

• Is able to maintain a positive attitude and work performance in variety of circumstances

• Has a strong sense of integrity and is honest and ethical in all dealings

• Is self-motivated, take responsibility and has a sense of pride in what they do

• Is able to work independently as well as in a team

• Experience and ability to fulfil Supervisory duties when required

• Consistently apply Ackermans values & policies and procedures in all aspects of your work

Qualifications and level of experience required

• A Grade 12 certificate/Matric

• Previous experience in a similar role/s within the clothing and or textile industry would be an advantage

• Understanding standard operating procedures within the sample shop

Key Duties & Responsibilities

1.Customer Service

• Provide excellent customer service to give customers a great shopping experience • 5 star customer service principles

2. Cashier Duties

• Process Card Payments • Process New staff accounts • Reporting discrepancies and problems to the Supervisor • Till balancing

3. Merchandising

• Process to separate damaged and non-damagedstock • Count Stock • Check that price tickets are always in stock • Correct Pricing of stock • Attractive Displays of stock • Correct Hanger Inserts • Correct Departments

4. General Housekeeping

• Maintain overall cleanliness • Boxes stacked safely and neatly • Clear walkways • Products neatly aligned

5. Be alert and report any suspicious activity or shoplifiting

• Reporting time to Supervisor • Incident Accuracy

6. Ad Hoc Duties

• Support the Sample Shop Supervisor with ad hoc duties / direct instructions when operationally required