LI
Campaign Operations Associate
Leadstack Inc
Location not stated
Mid level
3 days ago
- AI
- Excel
- PowerPoint
- Outlook
3 days ago
Client is seeking a detail-oriented, collaborative, and proactive Campaign Operations Associate to provide temporary execution support during the continued evolution of the Campaign Operations operating model.
The contractor will support the end-to-end execution of media and incentive campaigns across a variety of platforms and workflows. This role will partner closely with Campaign Operations, Client Success & Partnerships, and other cross-functional teams to gather campaign requirements, coordinate timelines, review creative assets, complete campaign setup, conduct quality assurance, and support accurate, on-time activation.
This position is designed to provide near-term execution capacity as the team responds to campaign growth, expanded responsibilities, and the transition of repeatable work into a hybrid and offshore delivery model. Contractor support will help maintain campaign delivery and service levels while experienced internal resources focus on offshore training and governance, workflow simplification, automation, and other strategic priorities.
Success in This Role
Success will be measured through:
- Accurate campaign setup and execution.
- On-time completion of assigned campaign milestones.
- Consistent adherence to established workflows and guidelines.
- Early identification and escalation of risks or missing information.
- Clear and timely communication with campaign stakeholders.
- Reliable management of multiple concurrent campaign requests.
- Positive contribution to team capacity, quality, and delivery stability.
Contract Assignment Context
This is a temporary contractor assignment intended to provide transition capacity while Campaign Operations continues implementing its future-state operating model. The position will primarily support execution needs, workload stabilization, and campaign continuity. Depending on experience and business needs, assignments may include standardized media and incentive workflows or more complex, client-facing execution support.
What the Contractor Will Gain
- Hands-on experience across media and incentive campaign operations.
- Exposure to Kroger Precision Marketing products, platforms, and workflows.
- Experience collaborating across Campaign Operations, Client Success & Partnerships, and other partner teams.
- Opportunities to develop retail media, campaign-management, and operational execution capabilities.
- Experience supporting a team as it standardizes workflows, expands offshore delivery, and introduces new automation and AI-enabled ways of working.
Key Responsibilities
- Execute assigned media and incentive campaign workflows from intake through launch, following established processes, product guidelines, and service-level expectations.
- Review campaign plans and intake materials, confirm required information is complete, and translate campaign requirements into the appropriate setup and workflow activities.
- Coordinate with Client Success & Partnership teams, Campaign Operations, and cross-functional partners to secure campaign details, assets, approvals, and other required deliverables.
- Build and manage campaign timelines to support accurate and on-time execution across multiple concurrent requests.
- Review creative assets, URLs, targeting specifications, tracking parameters, product information, and other campaign inputs for completeness and compliance.
- Complete campaign setup within designated platforms and systems.
- Conduct quality-assurance reviews throughout the workflow and before activation, escalating potential issues or discrepancies when needed.
- Communicate required edits, missing information, timeline risks, and campaign status updates clearly and proactively.
- Support campaign activation confirmation, reporting coordination, documentation, and other post-launch activities as assigned.
- Follow established escalation paths and raise blockers early enough to protect campaign timelines and the customer experience.
- Maintain accurate workflow documentation and system records.
- Develop foundational knowledge of Kroger Precision Marketing media and incentive products, including how they are sold, fulfilled, activated, and measured.
- Contribute observations and suggestions that could improve campaign workflows, documentation, quality, or execution efficiency.
- Work independently across a high volume of assigned campaigns while remaining flexible and collaborative within the broader team.
- Strong attention to detail and commitment to producing accurate, high-quality work.
- Demonstrated ability to organize and prioritize multiple assignments, timelines, and deadlines.
- Strong written and verbal communication skills.
- Ability to follow established processes consistently while asking clarifying questions when requirements are unclear.
- Ability to work independently, take ownership of assigned responsibilities, and proactively escalate risks or blockers.
- Comfortable working in a fast-paced, evolving environment where priorities and workflows may change.
- Strong collaboration skills and the ability to work effectively with multiple functional teams.
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Should you have any questions, feel free to call me on or send an email on _____________________
Campaign Operations Associate · Leadstack Inc