Business Systems Analyst

Title : Business Systems Analyst
Location: Hybrid mode - Toronto greater area - 2d/week onsite
Start date: As soon as possible
Duration : 11 months, renewable 

Job description
The Business System Analyst (BSA) is responsible for planning, designing, developing, and deploying effective information systems to support organizational functions and business processes. This includes collecting and analyzing data, writing reports, solving functional problems, and supporting development projects. The position is focused on the Guidewire Policy Center system.

• • Collaborate with stakeholders to define requirements.
• • Improve system efficiency.
• • Manage delivery plans and resources.
• • Provide support for applications in production.

• • Draft functional specifications and system models.
• • Define and oversee testing (including user acceptance testing).
• • Train users and document processes.
• • Resolve technical issues and follow up.
• • Manage updates and day-to-day system operations.

• University or college degree in business administration, computer science, or management information systems.
• Guidewire Policy Center Certified certification (Asset).
• Over 10 years of professional experience in a related field.

• • 5 years of experience in the insurance industry.
• • 5 years as a BSA.
• • 5 years of experience with Guidewire Policy Center.
• • Knowledge of Windows operating systems, network hardware, and protocols.
• • Proficiency in Microsoft Office, Visio, Project, and policy management systems.
• • Experience with Agile methodology.
• • Knowledge of Agency Bill processes, brokerage fees, and commissions.

• Excellent analytical and problem-solving skills.
• Clear communication, both verbal and written.
• Attention to detail, efficiency, and autonomy.
• Ability to work under pressure and manage multiple projects.
• Customer focus and team spirit.