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Business/ Reporting Analyst
Mindlance
🇺🇸 United States
On-site
Manager or above
1 week ago
- AI
- Excel
- SQL
- Power BI
- Tableau
- Machine Learning
- Qlik
- Python
- Agile
1 week ago
Location: 214 N. Tryon St. Charlotte, NC
Duration: 12 Months
Description:
Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)
Digital and Marketing Performance
Reporting governance KPI development process improvement AI enablement operational excellence
Bachelor Degree: (Required, Preferred or Not Required)
- Preferred.
Role Responsibilities: (what they will be doing)
- Develop, automate, and maintain weekly and monthly digital and marketing performance reporting routines and dashboards.
- Support design, testing, and implementation of AI-enabled reporting and analytics agents.
- Develop and enhance KPI frameworks, scorecards, and operational performance metrics to support business decision-making.
- Proactively monitor production, balances, and marketing performance data to identify anomalies, emerging trends, and operational risks.
- Perform root cause analysis and partner with business, data, and technology teams to research and resolve performance variances.
- Identify opportunities to improve operational efficiency, standardize reporting processes, and reduce manual effort through automation.
- Define, implement, and monitor metrics and controls to ensure adherence to established business processes, reporting routines, and governance standards.
- Document and standardize reporting methodologies, KPI definitions, and AI-enabled processes to drive consistency and scalability across the organization.
Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)
Qualifications:
- 5 years of experience in business analysis, reporting, analytics, process improvement, or performance management.
- Strong analytical, problem-solving, and process optimization skills.
- Experience with Excel, SQL, Power BI, Tableau, or similar reporting and analytics tools.
- Ability to translate complex data into actionable business insights.
- Experience with AI, automation, digital analytics, or performance reporting preferred.
- Experience supporting digital banking, deposits, marketing, customer acquisition, or performance analytics functions.
- Experience developing KPI frameworks, scorecards, and executive performance reporting.
- Familiarity with AI, generative AI, agent development, automation tools, or workflow optimization initiatives.
- Experience identifying and implementing operational excellence and process improvement opportunities.
- Experience creating controls, governance routines, and performance metrics to monitor adherence to business processes and standards.
- Knowledge of data quality management, anomaly detection, production monitoring, and root cause analysis methodologies.
- Experience with Power BI, Tableau, Qlik, SQL, Python, or other analytics and visualization tools.
- Experience working in Agile, product, marketing, analytics, or cross-functional business environments.
- Financial services, digital marketing, or customer analytics experience preferred.
- Strong ability to translate business needs into scalable reporting, automation, and process solutions.
EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Business/ Reporting Analyst · Mindlance