IL
Business Program Manager (II)
ICONMA, LLC
🇺🇸 United States
Hybrid
Manager or above
2 weeks ago
$82.92 – $100.85 / hour
- D365
- ERP
- Integration Testing
2 weeks ago
Responsibilities:
- Develop foundational knowledge of modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets, Cash Management, Project Management and Expense Management.
- Support Finance module testing, reconciliation validation, and transaction verification activities.
- Assist in documenting Finance business processes, configurations, and reporting requirements.
- Gain basic understanding of integrations between Finance and other ERP modules.
- Participate in integration testing and validation of inbound and outbound interfaces.
- Assist in documenting interface mappings, integration test results, and process flows.
- Support troubleshooting and defect validation related to Finance and integration processes.
- Exposure to country-specific localization requirements and statutory compliance processes would be an added advantage.
- Basic awareness of Independent Software Vendor (ISV) solutions and their integration with ERP applications.
- Log, categorize, track support tickets and user-reported issues.
- Perform initial issue analysis and troubleshoot standard functional issues.
- Support incident and service request management activities.
- Assist in validating fixes and conducting regression testing.
- Escalate complex issues to Functional Consultants or support leads as required.
- Maintain support knowledge repositories and operational documentation.
- Support end users during hypercare and post-go-live periods.
- Prepare, maintain, and update test scripts and test scenarios.
- Execute manual test cases and document testing outcomes.
- Support system configuration activities in accordance with defined requirements.
- Develop and maintain configuration and process documentation.
- Create user guides, knowledge articles, and training materials.
- Assist in issue tracking, defect validation, and resolution support activities.
- Contribute to quality assurance and project documentation efforts.
Requirements:
- Finance knowledge with D365 F&O Finance product
- SCM Knowledge with D365 F&) SCM
- D365 Electronic reporting and E-Invoicing
- D365 F&O Functional Consultant (8-12 years’ experience):
- Junior Functional Consultants support the delivery of functional workstreams by assisting in system configuration, testing, documentation, and user enablement activities.
- Working under the guidance of Functional Consultants and Senior Functional Consultants, they develop foundational product and business process knowledge while contributing to project execution and day-to-day support activities.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Business Program Manager (II) · ICONMA, LLC