SS
Business Analyst (Internal SaaS Product Team)
Sunrise Systems Inc
🇺🇸 United States
On-site
1 month ago
- SOC2
- CRM
- Jira
- Confluence
- Lucidchart
1 month ago
Location: Milwaukee, WI
Contract Length: 6 Months contract to hire / extend
Work Type:3- 5 days a week onsite to Milwaukee, WI
Job Description:
What They Will Do
- Support internally developed SaaS products that are sold to customers.
- Work directly with business stakeholders, development teams, and executive leadership (including business presidents).
- Gather requirements and translate business needs into actionable development work.
- Create process maps and documentation.
- Help standardize and document processes as teams rapidly scale.
- Projects can vary widely, including:
- Customer-facing applications
- Internal business systems
- Compliance initiatives (SOC 2, security processes, etc.)
Must-Have Experience
- Strong Business Analysis background.
- Requirements gathering and documentation.
- Process mapping.
- Gap analysis.
- Experience supporting sales or service-related business functions.
Ideal Backgrounds
- CRM implementations/support.
- Sales enablement platforms.
- Service management systems.
- Field service applications.
- Mobile technician applications.
- Work order management systems.
Nice-to-Have
- Manufacturing experience.
- Jira.
- Confluence.
- Lucidchart.
Contact:
Jaya Balaji: jayabalaji.s@sunrisesys.com | (732) 515-5373 | URL: www.sunrisesys.com
Business Analyst (Internal SaaS Product Team) · Sunrise Systems Inc